Assistant Store Manager

Staples is a leading retail company that specializes in office supplies, technology products, and business services. With a commitment to customer satisfaction and community engagement, Staples has established itself as a trusted brand known for providing comprehensive solutions to meet the needs of individuals and businesses alike. The company fosters an inclusive culture that values diversity and encourages employees to contribute their unique perspectives and expertise. Staples strives to create an exceptional shopping experience through knowledgeable staff and a wide range of products and services.

The Assistant Manager role at Staples is a dynamic full-time position focused on driving sales, enhancing customer service, and leading the store team towards business success. This role requires a hands-on leader who is passionate about cultivating strong customer relationships and guiding a team to provide total solutions that meet customer needs while building loyalty. The Assistant Manager is responsible for ensuring the store is prepared and operationally ready to serve customers effectively each day.

In this position, you will be instrumental in establishing a positive, inclusive, and collaborative store culture that embodies Staples' values and commitment to the community. Your leadership will inspire your team to deliver exceptional service through consultative selling, driving sales conversions, and executing store operations. You will develop your team members through coaching, training, and role-playing, enabling them to achieve sales goals, profit margins, and excellent customer experiences.

The role involves a broad range of responsibilities including managing daily merchandising opportunities, partnering with the General Manager to delegate operational tasks, and acting as the floor leader to oversee total store operations and cost control. Success in this position comes from being adaptable, flexible, and actively championing company initiatives in a collaborative environment.

Staples offers a comprehensive benefits package that includes competitive compensation based on qualifications and experience, a bonus plan, 401(k) with company match, full medical, dental, and vision insurance, and generous paid time off. Employees also enjoy associate discounts on merchandise and services both in-store and online, as well as discounts at hundreds of retailers and restaurants. This role provides access to career development programs and weekly pay, supporting your growth and financial stability.

If you have at least two years of experience managing a sales team in a retail or service environment, possess strong communication and organizational skills, and excel in a customer-centric, solutions-oriented setting, this Assistant Manager role offers an excellent opportunity. You must be able to engage customers effectively, adapt to changing business priorities, handle conflict with integrity, and maintain professionalism under stress. Physical ability to lift and move materials and stay active throughout the day is also required.

Staples is committed to creating an inclusive workplace where all employees feel valued and supported to contribute to their fullest potential. As an Equal Opportunity Employer, Staples provides equal consideration for employment regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status. Applicants requiring work visas are advised that Staples does not sponsor these for the Assistant Manager position.