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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Complimentary ice cream scoop
Merchandise discounts
Job Description
Smitten Ice Cream is a pioneering company dedicated to redefining the ice cream experience. As a unique blend of inventors, pastry chefs, engineers, and ice cream connoisseurs, Smitten Ice Cream believes that ice cream can and should be better than the status quo. The company takes pride in not only creating innovative and delicious flavors but also designing and manufacturing their own ice cream machines. Their approach combines the best of traditional ice cream making with cutting-edge technology, using patented liquid nitrogen-enabled equipment to churn each scoop to order from the freshest, purest ingredients. Located primarily across the Bay Area... Show More
Job Requirements
- 1+ years management experience in restaurants or retail
- 2+ years experience in retail, quick service, or full-service restaurants
- High school diploma or equivalent educational experience
- Certified Serv-Safe Food Protection Manager (preferred)
- Able to work various shifts per week and be available weekdays, evenings, and weekends
- Able to lift up to 50lbs
- Able to stand for up to 10 hours at time
- Able to work up to 40 hours a week
- Authorized to work in the United States
Job Qualifications
- High school diploma or equivalent educational experience
- 1+ years management experience in restaurants or retail
- 2+ years experience in retail, quick service, or full-service restaurants
- Certified Serv-Safe Food Protection Manager (preferred)
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Strong problem-solving and entrepreneurial mindset
- Commitment to the local, seasonal, and handcrafted food movement
Job Duties
- Embody the mission and values of Smitten each and every day
- Recruit, hire, train, and develop team members who positively contribute to the culture of our company
- Partner with the Store Manager to execute operational tactics to grow the business in a fast-paced environment
- Think like an entrepreneur to find solutions that can increase sales, team member engagement, and guest happiness
- Hold your team and yourself to the highest product quality standards, resulting in the world's best ice cream
- Invite guests into our shop and ensure their experience is full of joy
- Listen to the needs and issues of your team and advocate on their behalf
- Coach your team members so that they can grow with the company
- Be the day-to-day face of the Smitten brand in your neighborhood by building relationships with guests and local partners
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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