You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement fund
professional development training
Commuter Benefits
Flexible healthcare spending account
Mental health assistance
Job Description
Goodwill of the San Francisco Bay is a prominent nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, training, and education services. Located at 1700 Haight Street in San Francisco, California, this retail establishment plays a crucial role in supporting Goodwill's mission to end unemployment by helping people gain essential skills and workplace experience. The organization operates retail stores which not only provide affordable goods to the community but also generate revenue that funds the mission of creating job opportunities for those who need a second chance in their careers. Goodwill of the San... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in retail management
- At least one year of customer service experience
- Proficiency with Microsoft Office Suite
- Ability to pass background check and drug screening
- Proficient English speaking and reading skills
Job Qualifications
- High school diploma, GED, or equivalent work experience
- One-year work experience in retail management required
- One-year customer service experience required
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Works to de-escalate customer situations while finding an appropriate solution
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
- Serves as a Goodwill ambassador to the community
- Leads the day-to-day operations of the sales floor
- Ensures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities
- Acts as a key holder for the store, closing shift manager, and backup to the Store Manager
- Processes complex sales transactions, including customer returns
- Ensures that Team Members are operating per company standards and procedures
- Travels to other Goodwill of the San Francisco Bay locations to assist other stores and attend personal training and development classes
- Transfers to different stores at any given moment due to business needs
- Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning & Development) to further business goals and ensure compliance with applicable policies, procedures, and regulations
- Maintains regular and consistent in-person attendance
- Builds a high-performing team
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members
- Plays critical role in driving company culture change efforts and change management processes
- Performs other related duties, as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: