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Job Overview
Employment Type
Full-time
Compensation
Hourly
Up to $20.00
Work Schedule
Day Shifts
Night Shifts
Benefits
competitive pay
bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Paid vacation
wellness days
Career development pipeline
Free cookies
fun team culture
Job Description
Insomnia Cookies is a renowned bakery and delivery company that originated from a college dorm room, founded by Seth Berkowitz. Over the past 20 years, it has evolved into a beloved brand known for delivering warm, delicious cookies all day and late into the night. With more than 300 locations globally and headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has built a loyal following that craves its innovative bakery and delivery concept. The company prides itself on its experiential, "sweet-easy" flagship concept and is expanding rapidly with a nationwide shipping and gifting portfolio that continues to revolutionize the cookie delivery market.... Show More
Job Requirements
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- strong operational discipline and attention to detail
- ability to coach and develop hourly team members
- comfortable working in fast-paced, high-volume environments
- ability to perform all bakery roles during peak business periods
- strong communication and problem-solving skills
Job Qualifications
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- strong operational discipline and attention to detail
- ability to coach and develop hourly team members
- comfortable working in fast-paced, high-volume environments
- ability to perform all bakery roles during peak business periods
- strong communication and problem-solving skills
Job Duties
- execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- support ordering, inventory accuracy, and shrink control
- assist in schedule creation and labor execution to meet operational targets
- support recruiting, interviewing, onboarding, and training of new staff
- deliver consistent coaching and real-time performance feedback
- hold team members accountable to standards while reinforcing a growth mindset culture
- ensure onboarding and training programs are executed to company standards
- manage bakery operations independently in the absence of the BOM
- model urgency, accountability, and operational discipline
- partner with BOM and area leadership to identify operational gaps and implement solutions
- maintain continuity of operations during leadership transitions or staffing shortages
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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