Assistant Store Manager

Insomnia Cookies is a renowned bakery and delivery company that originated from a college dorm room, founded by Seth Berkowitz. Over the past 20 years, it has evolved into a beloved brand known for delivering warm, delicious cookies all day and late into the night. With more than 300 locations globally and headquartered in Philadelphia, Pennsylvania, Insomnia Cookies has built a loyal following that craves its innovative bakery and delivery concept. The company prides itself on its experiential, "sweet-easy" flagship concept and is expanding rapidly with a nationwide shipping and gifting portfolio that continues to revolutionize the cookie delivery market. Insomnia Cookies is a fast-growing, customer-focused business that values creativity, operational excellence, and team development.

The Assistant Bakery Operations Manager (ABOM) role at Insomnia Cookies is designed as a leadership development position to prepare promising candidates to become the next generation of Bakery Operations Managers. This role requires operating at nearly the same level as a full Bakery Operations Manager, with an emphasis on executing bakery operations with urgency, precision, and accountability. The ABOM positions itself as a crucial support and extension of the Bakery Operations Manager, playing a vital role in ensuring smooth day-to-day bakery functions while simultaneously building the leadership skills necessary to manage a bakery independently. This hands-on position involves a blend of operational tasks, talent development, administrative responsibilities, and team leadership.

Located at 1974 SW Broadway in Portland, Oregon, the ABOM is entrusted with managing core bakery operations such as inventory rotation, staffing coordination, scheduling assistance, adherence to food safety and product quality standards, and operational discipline. Additionally, this role is responsible for supporting recruitment, onboarding, and training of new staff members. The ABOM is a key figure in coaching, providing real-time performance feedback, and fostering a culture based on accountability and continuous growth. Managing the bakery independently during the absence of the Bakery Operations Manager is a significant aspect of this job, along with ensuring operational continuity during leadership gaps or staffing shortages.

Success in this role is measured by the ability to perform all Bakery Operations Manager tasks independently, maintain a fully staffed and well-trained bakery, uphold high standards of quality and accountability, demonstrate reliable leadership in coverage situations, and show clear readiness for upward mobility towards a bakery management role. This opportunity not only offers competitive pay of up to $20.00 per hour plus bonus eligibility but also includes comprehensive benefits like medical, dental, vision, and pet insurance, paid vacation and wellness days, and a fun, fast-paced team culture. With career development pathways focused on moving into full Bakery Operations Manager responsibilities, Insomnia Cookies provides an inspiring environment for those seeking to advance within the bakery and hospitality industry.