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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Full-time hours
Generous Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Restaurant Discounts
Job Description
Staples is a leading office supply retailer known for its commitment to customer service, innovative solutions, and community engagement. With a wide range of products and services, Staples caters to individuals, small businesses, and large corporations, enabling them to succeed with tools, technology, and solutions that drive productivity and efficiency. As a company, Staples emphasizes an inclusive culture where diversity is celebrated and all employees are valued for their unique perspectives, fostering an environment of collaboration and innovation. This is reflected in their dedication to cultivating leadership that embodies these values and is aligned with the company’s mission to exceed... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Strong communication and organizational skills
- Ability to engage and speak to customers and understand their needs
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to work in a fast-paced and sometimes stressful environment
- Physical ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, and planning skills
- Ability to review results against business goals and deliver plans for growth and improvement
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Job Duties
- Provide strong leadership in community, customer service, sales, and team development
- Ensure that the store culture embodies Staples values and its commitment to the community
- Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
- Develop team to deliver results through coaching, training, and role playing
- Attain sales and services goals, profit margin and execution of store operations
- Establish business cadence for sales readiness
- Provide direction daily for merchandising opportunities within the store
- Assist with delegating operational tasks in partnership with the GM
- Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
- Champion company initiatives, being adaptable and flexible to change and responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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