Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Full-time hours
Generous Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Restaurant Discounts
Job Description
Staples is a leading office supply retailer known for its commitment to customer service, innovative solutions, and community engagement. With a wide range of products and services, Staples caters to individuals, small businesses, and large corporations, enabling them to succeed with tools, technology, and solutions that drive productivity and efficiency. As a company, Staples emphasizes an inclusive culture where diversity is celebrated and all employees are valued for their unique perspectives, fostering an environment of collaboration and innovation. This is reflected in their dedication to cultivating leadership that embodies these values and is aligned with the company’s mission to exceed customer expectations through outstanding service and business excellence.
The Assistant Manager role at Staples offers a fantastic full-time opportunity for dynamic leaders to drive store performance through effective team management, customer engagement, and operational execution. The position focuses on building strong customer relationships, understanding individual and business needs, and delivering comprehensive solutions that promote loyalty and growth. Assistant Managers are pivotal in fostering a positive and inclusive store culture by leading and coaching their teams to deliver exceptional experiences. They work closely with the General Manager to ensure the store is not only ready for business each day but also operating efficiently and profitably.
Assistant Managers at Staples benefit from a thorough career development program, weekly pay schedules, and generous paid time off. Compensation is competitive and based on qualifications and experience, enhancing the appeal for candidates looking to grow within a supportive and rewarding environment. Beyond the salary, employees enjoy a 401(k) plan with company match, as well as full medical, dental, and vision insurance. Additional perks include associate discounts both in-store and online on merchandise, warranty plans, and services, plus exclusive discounts at hundreds of partner retailers and restaurants.
In this role, candidates will bring their leadership and organizational skills to a fast-paced retail setting, where adaptability and problem-solving are crucial to success. Assistant Managers lead by example in driving sales and service goals, coaching team members through training and role-playing techniques, and managing operational tasks with efficiency. They play an integral role in executing store initiatives while being flexible to change, acting as ambassadors for Staples' core values and community involvement.
Overall, the Assistant Manager position at Staples offers a challenging yet rewarding career path for individuals passionate about leading teams, delivering excellent customer service, and contributing to the growth and success of a respected national brand.
The Assistant Manager role at Staples offers a fantastic full-time opportunity for dynamic leaders to drive store performance through effective team management, customer engagement, and operational execution. The position focuses on building strong customer relationships, understanding individual and business needs, and delivering comprehensive solutions that promote loyalty and growth. Assistant Managers are pivotal in fostering a positive and inclusive store culture by leading and coaching their teams to deliver exceptional experiences. They work closely with the General Manager to ensure the store is not only ready for business each day but also operating efficiently and profitably.
Assistant Managers at Staples benefit from a thorough career development program, weekly pay schedules, and generous paid time off. Compensation is competitive and based on qualifications and experience, enhancing the appeal for candidates looking to grow within a supportive and rewarding environment. Beyond the salary, employees enjoy a 401(k) plan with company match, as well as full medical, dental, and vision insurance. Additional perks include associate discounts both in-store and online on merchandise, warranty plans, and services, plus exclusive discounts at hundreds of partner retailers and restaurants.
In this role, candidates will bring their leadership and organizational skills to a fast-paced retail setting, where adaptability and problem-solving are crucial to success. Assistant Managers lead by example in driving sales and service goals, coaching team members through training and role-playing techniques, and managing operational tasks with efficiency. They play an integral role in executing store initiatives while being flexible to change, acting as ambassadors for Staples' core values and community involvement.
Overall, the Assistant Manager position at Staples offers a challenging yet rewarding career path for individuals passionate about leading teams, delivering excellent customer service, and contributing to the growth and success of a respected national brand.
Job Requirements
- High school diploma or equivalent
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Strong communication and organizational skills
- Ability to engage and speak to customers and understand their needs
- Ability to manage conflict in a reasonable and cooperative manner
- Ability to work in a fast-paced and sometimes stressful environment
- Physical ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, and planning skills
- Ability to review results against business goals and deliver plans for growth and improvement
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Job Duties
- Provide strong leadership in community, customer service, sales, and team development
- Ensure that the store culture embodies Staples values and its commitment to the community
- Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
- Develop team to deliver results through coaching, training, and role playing
- Attain sales and services goals, profit margin and execution of store operations
- Establish business cadence for sales readiness
- Provide direction daily for merchandising opportunities within the store
- Assist with delegating operational tasks in partnership with the GM
- Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
- Champion company initiatives, being adaptable and flexible to change and responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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