Assistant Store Manager

Insomnia Cookies is a thriving bakery and delivery company that has continued to grow and innovate since its founding in a college dorm room by Seth Berkowitz. Over the past 20 years, Insomnia Cookies has become a beloved brand known for its warm, delicious cookies delivered all day and late into the night. The company operates over 300 stores globally and continues to expand its footprint, including an experiential flagship bakery in Philadelphia, Pennsylvania, where the company is headquartered. Along with its physical store presence, Insomnia Cookies also offers a rapidly growing nationwide shipping and gifting portfolio, making it easy for cookie lovers everywhere to enjoy its products. The company prides itself on a fun, fast-paced team culture and a commitment to quality, innovation, and customer satisfaction. Insomnia Cookies is dedicated to revolutionizing the cookie industry by constantly "Imagining What's Possible."

The role of Assistant Bakery Operations Manager (ABOM) at Insomnia Cookies in Lincoln, Nebraska, is a pivotal leadership position designed as a developmental pipeline to train and prepare the next generation of Bakery Operations Managers (BOM). This role is based at the Lincoln store located at 1602 O St. The ABOM is expected to perform bakery operations at near-BOM level, focusing on urgency, accuracy, and accountability. This is a hands-on leadership role that combines operational excellence with administrative responsibilities, team leadership, and talent development. The ABOM serves as a crucial extension of the Bakery Operations Manager and must be capable of fully managing bakery operations independently when necessary.

The position requires balancing seamless execution of core bakery operations, such as inventory rotation, staffing, scheduling, and administrative duties. Additionally, the ABOM supports maintaining high product quality, cleanliness, and food safety standards while ensuring exceptional guest experiences. A significant aspect of the role lies in talent development, including recruiting, onboarding, consistent coaching, and performance feedback to build a strong team with a culture of accountability and growth. Leadership qualities such as operational discipline, urgency, and the ability to solve problems proactively are essential to success in this role. The ABOM plays an important part in supporting leadership continuity during periods when the BOM is unavailable and collaborates with area leadership to identify and address operational gaps.

Success in this role is defined by the ability to independently carry out all Bakery Operations Manager-level tasks, maintaining a fully staffed and well-trained bakery team, and fostering a strong culture of accountability and consistency. The ABOM demonstrates readiness and potential for upward mobility into a full Bakery Operations Manager position, supporting the company’s leadership pipeline initiative. This role offers competitive pay with bonus eligibility, access to medical, dental, vision, and pet insurance, paid vacation and wellness days, career development opportunities, free cookies every shift, and the chance to work in a fun, engaging team environment. Those passionate about bakery operations and eager to develop as leaders will find this role a rewarding opportunity to support an innovative and rapidly growing company.