Assistant Store Manager

Insomnia Cookies is a rapidly growing, innovative bakery and delivery company founded by Seth Berkowitz in a college dorm room. Over the course of 20 years, it has evolved from a small startup to a beloved global brand with over 300 stores worldwide. The company is best known for its warm, delicious cookies delivered late into the night, creating a unique and convenient experience for cookie lovers. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies offers a flagship "sweet-easy" concept bakery that combines quality baked goods with exceptional customer service. The company is also expanding its nationwide shipping and gifting portfolio, revolutionizing the cookie market with bold creativity and an adventurous spirit. They embrace a culture of innovation, teamwork, and enthusiasm, fostering a fast-paced and enjoyable work environment. Employees enjoy perks such as competitive pay, medical and dental benefits, vacation time, and opportunities for career growth within the company’s leadership pipeline.

The Assistant Bakery Operations Manager (ABOM) is a crucial leadership development role designed to nurture the next generation of Bakery Operations Managers (BOM). Based in the Boise, Idaho store located at 900 W Royal Blvd, Space 2, this position requires a blend of operational excellence, team leadership, and administrative capability. The ABOM works closely with the BOM and serves as an operational extension, gaining hands-on experience managing bakery functions with urgency and precision. A key focus of the role is on developing leadership skills to independently oversee bakery operations while maintaining high standards in product quality, cleanliness, food safety, and guest satisfaction. This role is essential for driving the bakery’s success through effective coordination of staffing, inventory control, scheduling, and labor management.

The ABOM supports recruiting, training, and coaching team members to ensure a consistently high-performing staff equipped with the company’s values and operational standards. With accountability and a growth mindset being central, ABOMs are expected to uphold and model operational discipline and partner with senior leaders to identify and address operational challenges. The position offers competitive hourly pay between $19.00 and $21.00 with bonus eligibility, medical, dental, vision, and pet insurance benefits, paid vacation and wellness days, and opportunities for advancement into full Bakery Operations Manager roles. Employees also enjoy a fun, fast-paced team culture complemented by free cookies every shift, creating a rewarding and enjoyable working atmosphere. This role is ideal for candidates with strong communication skills, leadership experience, and a passion for customer service in fast-paced, high-volume bakery or retail environments. It offers a career development pipeline and the chance to contribute to a dynamic brand that is changing the cookie delivery industry.