Assistant Store Manager

Community Choice Financial Family of Brands, headquartered in the United States, is a leading consumer specialty finance organization committed to delivering accessible short-term financial services to communities across the country. With a presence in over 1,500 brick-and-mortar stores across 24 states and online product offerings in 20 states, the company operates under more than 10 diverse brands, ensuring a broad reach and dedicated service to a wide range of customers. As a company, Community Choice Financial prioritizes its team members' growth and development, fostering an inclusive, supportive, and performance-driven environment. Recognized as a Military Friendly Employer and as one of America’s Greatest Workplaces in Financial Services, the company prides itself on its commitment to diversity, equity, and inclusion in the workplace.

The Assistant Store Manager (ASM) position at Community Choice Financial in Kingsland, GA, offers an exciting opportunity for individuals who are eager to advance their leadership skills within a fast-paced financial services environment. This full-time role involves supporting customers by meeting their real financial needs, while gaining hands-on experience in managing various store operations. The ASM is a pivotal role that blends customer service excellence, risk and account management, and team leadership responsibilities, making it ideal for motivated candidates ready to build confidence and grow their careers.

As an Assistant Store Manager, you will be responsible for driving account management through customer outreach, loan and pawn application assessments, and risk evaluations. Your leadership capabilities will be enhanced by coaching and supporting Customer Service Representatives to maintain high standards of service and operational compliance. The role requires a keen ability to balance customer service with performance-driven goals, including marketing initiatives such as daily call campaigns and community event participation. You will oversee store security protocols, including vault and cash drawer management, and ensure the-maintenance of a clean and compliant store environment.

The position also offers a comprehensive benefits package that supports your professional and personal wellbeing. Starting with an hourly wage of $15.00, the total compensation includes paid on-the-job training, access to a robust learning management system for continuous development, cross-brand training opportunities, and a key holder program designed to foster leadership potential. The benefits extend to multiple medical insurance coverage options with telemedicine and medical spending account choices, traditional and Roth 401(k) retirement plans with generous company matches, company-sponsored life and AD&D insurance, voluntary benefits including dental and vision insurance, short-and long-term disability, supplemental life insurance, accident and critical illness coverage, and employee assistance programs with mental health resources and life coaching.

This role is ideal for those who meet the basic requirements such as a high school diploma or equivalent, at least one year of experience in customer service, sales, or retail, and some supervisory experience. Preferred qualifications include management experience in retail or related industries, proficiency in check cashing and document verification, and bilingual skills. The company emphasizes respect, compliance, and a supportive team dynamic, encouraging individuals from all backgrounds to apply and grow within the organization. This opportunity highlights a career path with upward mobility, performance-based advancement, and a company culture that values and invests in its employees' futures.