Assistant Store Leader

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Employee assistance program

Career Development

Job Description

Kroger is a leading retail company known for its commitment to providing customers with a superior shopping experience through high-quality products and exceptional customer service. As one of the largest supermarket chains in the United States, Kroger operates numerous stores across various regions, offering a wide range of groceries, household products, and services. The company prides itself on fostering a work environment that values respect, honesty, integrity, diversity, inclusion, and safety. These core values guide its operations and interactions with both customers and employees alike.

This role as an Assistant Store Manager at Kroger is pivotal in supporting store o... Show More

Job Requirements

High school diploma/GED
1 year of experience as department manager, service manager, or equivalent experience
Store manager/district manager or direct manager approval

Job Qualifications

High school diploma/GED
1 year of experience as department manager, service manager, or equivalent experience
Store manager/district manager or direct manager approval
Retail management experience and knowledge of all aspects of store operations
Staff supervisory experience

Job Duties

Assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
Assist store manager in leading teams in planning, implementing and executing merchandising/operating initiatives
Assist store manager with developing action plans/communications to associates on Associate Insight survey results
Work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation
Role model/demand a highest level of customer service and solve associate/customer issues/concerns
Manage total store operations in store manager’s absence
Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g., safety, shrink)
Drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department’s contribution

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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