Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,500.00 - $90,500.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays
Job Description
Atlas Air is a prominent global aviation services company specializing in air cargo and passenger operations. With a reputation highly regarded in the aerospace industry, Atlas Air delivers efficient and reliable solutions tailored to meet the needs of logistics, commercial, and governmental customers worldwide. The company operates a fleet of modern aircraft and employs industry-leading technology and safety practices to ensure top-tier operational standards. This thriving aviation company is committed to maintaining safety, regulatory compliance, and superior service quality while fostering an inclusive and respectful workplace for employees. Atlas Air is an equal opportunity employer, dedicating resources to a diverse... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 4 years of experience in passenger and/or cargo operations including customer service and supervisory experience
- Qualification in all areas of passenger and/or cargo operations
- Ability to understand and use Microsoft Office software
- Ability to motivate and lead staff from project concept to completion in a fast-paced environment
- Ability to perform multiple tasks and complete complex matrices
- Excellent written, verbal and interpersonal communication skills
- Ability to perform all aspects of ground and cargo operations
- Demonstrated ability to work in a team environment
- Willingness to work varied hours and holidays
- Ability to meet diverse responsibilities and deadlines
- Outstanding customer service skills
- Computer proficiency in Microsoft Office or comparable software
- Successful completion of company initial and recurrent training in load planning, weight and balance, and aircraft handling
Job Qualifications
- Bachelor’s degree or equivalent experience
- Minimum 4 years of experience in passenger and/or cargo operations including customer service and supervisory experience
- Must be qualified in all areas of passenger and/or cargo operations
- Ability to understand and use Microsoft Office software including database, spreadsheets and word processing
- Ability to motivate and lead staff through a project from concept to completion in a fast-paced, time-critical environment
- Ability to perform multiple tasks and complete difficult matrices ensuring all tasks are followed through from start to finish
- Excellent written, verbal and interpersonal communication skills
- Ability to perform all aspects of ground and cargo operations including loadmaster, handling hazardous materials, de-icing, fueling, catering, security
- Demonstrated ability to work in a team-based environment
- Excellent communication and leadership skills
- Willingness to work varied hours and holidays
- Ability to meet the demands of varied responsibilities and deadlines
- Outstanding customer service skills
- Computer skills working with Microsoft Office or comparable software
- Successful completion of company initial and annual recurrent training in load planning, weight and balance, and aircraft handling
Job Duties
- Achieve all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance
- Oversee and manage compliance of established operational procedures and guidelines designed to provide a safe work environment
- Strive to achieve station on-time performance goals
- Monitor staff training requirements and ensure all staff training is current
- Partner with Station Manager in achieving operational and administrative objectives
- Establish safety goals and initiatives
- Ensure airport SIDA rules and policies are complied with
- Act as communication conduit on behalf of the company to resolve any problems and respond to special requests
- Assist with oversight on flight specific requirements
- Manage PPE and aircraft inventory
- Write and submit reports as directed
- Respond to staff and customers’ questions, problems, requests and/or complaints
- Partner with Station Manager on meeting with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the Company
- Collaborate with the Station Manager in station related problems arising from vendor or service providers
- May assist the Station Manager in attending meetings with the airport authority, regulatory bodies and other airport stakeholders as requested
- Support the Station Manager in driving station performance and regulatory compliance through effective oversight and engagement
- Perform additional duties delegated by the Station Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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