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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.54 - $28.85
Work Schedule
Standard Hours
Benefits
bonus eligible
full benefits
Free parking
Free Employee Meal
Job Description
The Ritz-Carlton St. Louis is an esteemed luxury hotel located in Clayton, Missouri, renowned for its exceptional service and elegant hospitality environment. As part of the globally recognized portfolio of Marriott International, The Ritz-Carlton brand has set the standard for luxury, comfort, and memorable guest experiences worldwide. This establishment prides itself on its commitment to the "Gold Standards" – a philosophy that guides every aspect of the hotel's operations, from its employee promise to its service values. At The Ritz-Carlton St. Louis, employees are empowered to be creative, thoughtful, and compassionate, contributing to the hotel's legacy of excellence and ensuring... Show More
Job Requirements
- High school diploma or GED
- Minimum 5 years experience in culinary or food and beverage
- OR 2-year culinary or hospitality degree
- Minimum 3 years relevant experience
- Ability to lead and manage kitchen team
- Strong organizational and communication skills
- Knowledge of food safety regulations
- Ability to prepare and cook various food types
- Experience with inventory and budget management
- Willingness to work full time onsite
- Ability to work in a fast-paced environment
- Commitment to guest satisfaction
- Strong problem-solving abilities
Job Qualifications
- High school diploma or GED with 5 years of experience in culinary or related area
- OR 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related field with 3 years of experience
- Proven leadership and management skills
- Strong interpersonal and communication abilities
- Knowledge of food safety and sanitation standards
- Ability to develop new culinary ideas and menu concepts
- Experience coordinating food service operations
- Skilled in employee coaching, mentoring, and performance evaluation
- Familiarity with budgeting and inventory management
- Commitment to delivering exceptional customer service
- Ability to handle guest complaints professionally
- Demonstrated problem-solving skills
- Understanding of loss prevention policies
Job Duties
- Develops, designs, or creates new culinary applications, ideas, relationships, systems, or products
- Maintains food handling and sanitation standards
- Ensures all employees have proper supplies, equipment, and uniforms
- Performs all culinary duties in high demand times
- Oversees production and preparation of culinary items
- Ensures employees keep work areas clean and sanitary
- Coordinates service and timing with Restaurant and Banquet departments
- Communicates areas needing attention to staff
- Supports and assists with new menus, concepts, and promotions
- Prepares and cooks various foods
- Checks quality of raw and cooked food products
- Ensures productivity and completion of duties
- Coordinates activities of food preparation staff
- Leads shifts while preparing food and executing requests
- Handles employee questions and concerns
- Coaches and mentors staff development
- Conducts employee performance appraisals
- Communicates performance expectations
- Participates in employee recognition programs
- Monitors progress towards performance expectations
- Conducts training when appropriate
- Prioritizes, organizes, and accomplishes work goals
- Monitors staffing levels for service and operational needs
- Places orders and manages inventory within budget
- Participates in department meetings
- Provides exceptional customer service and manages daily operations
- Improves service through coaching
- Sets positive examples for guest relations
- Handles guest complaints appropriately
- Empowers employees to provide excellent service
- Provides communication to supervisors and team
- Serves as a role model for behavior
- Analyzes problems and chooses solutions
- Complies with loss prevention policies
- Reports equipment malfunctions
- Attends meetings
- Encourages team trust, respect, and cooperation
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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