Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,800.00 - $64,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
JW Marriott is a distinguished luxury hotel brand that operates more than 100 properties worldwide in gateway cities and distinctive resort locations. As part of Marriott International's luxury portfolio, JW Marriott is committed to delivering exceptional hospitality and a unique work environment that values and nurtures its associates. The company emphasizes a culture where associates come first, recognizing that happy employees are essential to providing outstanding guest experiences. JW Marriott fosters an inclusive atmosphere that celebrates the diverse backgrounds, talents, and experiences of its team members. Associates at JW Marriott enjoy a supportive workplace where they can pursue professional growth,... Show More
Job Requirements
- high school diploma or GED
- minimum 3 years experience in culinary or food and beverage industry
- knowledge of kitchen operations and food safety standards
- ability to lead and motivate a team
- excellent communication skills
- strong organizational skills
- ability to work under pressure and meet deadlines
- availability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or GED
- 5 years experience in the culinary, food and beverage, or related professional area
- OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 3 years experience in the culinary, food and beverage, or related professional area
- strong leadership and interpersonal skills
- excellent communication abilities
- knowledge of food safety and sanitation standards
- ability to manage budgets and inventory
- experience in staff training and development
- problem-solving and decision-making skills
- customer service orientation
Job Duties
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- maintains food handling and sanitation standards
- ensures all employees have proper supplies, equipment and uniforms
- performs all duties of culinary and related kitchen area employees in high demand times
- oversees production and preparation of culinary items
- ensures employees keep their work areas clean and sanitary
- works with restaurant and banquet departments to coordinate service and timing of events and meals
- communicates areas in need of attention to staff and follows up to ensure follow through
- supports and assists with new menus, concepts and promotions for the restaurant outlets and banquets
- assists in determining how food should be presented and creates decorative food displays
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- checks the quality of raw and cooked food products to ensure that standards are met
- ensures and maintains the productivity level of employees
- ensures completion of assigned duties
- coordinates activities of cooks and workers engaged in food preparation
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- leads shifts while personally preparing food items and executing requests based on required specifications
- handles employee questions and concerns
- identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills
- conducts employee performance appraisal process, giving feedback as needed
- communicates performance expectations in accordance with job descriptions for each position
- participates in an on-going employee recognition program
- monitors employee's progress towards meeting performance expectations
- conducts training when appropriate
- follows specific goals and plans to prioritize, organize, and accomplish work
- monitors staffing levels to ensure that guest service, operational needs and financial objectives are met
- places orders for appropriate supplies and manages food and supply inventories according to budget
- participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- sets a positive example for guest relations
- strives to improve service performance
- handles guest problems and complaints seeking assistance from supervisor as necessary
- empowers employees to provide excellent customer service within guidelines
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- serves as a role model to demonstrate appropriate behaviors
- analyzes information and evaluates results to choose the best solution and solve problems
- complies with loss prevention policies and procedures
- reports malfunctions in department equipment
- attends and participates in all pertinent meetings
- encourages and builds mutual trust, respect, and cooperation among team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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