Assistant Service Manager

Texas Roadhouse is a well-established American casual dining restaurant chain that specializes in steaks and a vibrant customer experience. Renowned for its people-first philosophy, Texas Roadhouse places a strong emphasis on creating an environment that values both its employees and customers. The company's mission revolves around providing Legendary Food and Legendary Service, fostering a work culture filled with passion, integrity, partnership, and fun with purpose. Known for its lively atmosphere and commitment to excellence, Texas Roadhouse has built a solid reputation across the nation for not only its delicious menu offerings but also for its dedication to employee development and community involvement.

The position of Assistant Service Manager at Texas Roadhouse plays a critical role in maintaining the company’s high standards for front-of-house operations. This full-time role offers a competitive salary ranging from $48,000 to $75,000 annually, reflecting its importance within the restaurant’s management structure. The Assistant Service Manager works closely under the guidance of the Service Manager to oversee daily front-of-house activities, ensuring exceptional customer service and operational efficiency. This role requires a dynamic leader who is hands-on and ready to support the team during peak business hours while also managing key operational tasks such as scheduling and training.

As a frontline leader, the Assistant Service Manager is deeply involved in the practical aspects of restaurant management. Responsibilities include overseeing service quality, approving side work, and ensuring compliance with employment policies. The Assistant Service Manager helps set the pace during busy periods and actively participates in serving, hosting, and even cooking as needed, embodying the company’s hands-on management style. Customer satisfaction is prioritized through table visits and gathering insights to improve service quality and sales strategies. Employee development is also a central focus, with the Assistant Service Manager leading by example to foster skill growth among team members and cross-train staff effectively.

This role demands a commitment to maintaining the restaurant's cleanliness, safety standards, and guest flow. In addition, the Assistant Service Manager supports inventory control and ordering processes, particularly for liquor, and contributes to promotional efforts and sales building in collaboration with local marketers. The role is integral to upholding Texas Roadhouse’s core values and promoting a positive, inclusive work culture every day.

Texas Roadhouse provides a fun and flexible work environment with ample opportunities for growth and recognition. The company supports its workforce with comprehensive benefits and formal training programs designed to prepare employees for advancing their careers. The Assistant Service Manager position is both challenging and rewarding, ideal for individuals passionate about hospitality and leadership, and eager to thrive in a fast-paced, customer-focused setting.