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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
competitive pay
Flexible work schedule
On-the-job training
paid biweekly
Company provided uniforms and tools
Promotion from within
No late evenings
Paid Time Off
Holidays
Medical
Dental
Vision
401(k) savings plans
Job Description
Ivy Lane Corp is a proud franchisee of Valvoline Instant Oil ChangeSM (VIOC), a trusted leader in the automotive service industry known for its quick and convenient drive-thru oil change experience. Valvoline Instant Oil ChangeSM allows customers to stay in their vehicles throughout the entire process, enhancing safety and convenience. Ivy Lane Corp emphasizes a strong safety culture that safeguards both team members and visitors alike by implementing extra safety measures that align with CDC guidance. This dedication to safety, customer service, and community trust defines the core values of Ivy Lane Corp. Whether seeking part-time flexibility or a full-time... Show More
Job Requirements
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods of time and climb stairs
- Friendly and willing to work as part of customer-focused team
- Effective interpersonal, oral communication skills
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Full mobility and able to twist, stoop and bend
Job Qualifications
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
- Friendly and willing to work as part of a customer-focused team
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods of time and climb stairs
- Full mobility including the ability to twist, stoop and bend
Job Duties
- Deliver a positive first impression to each guest with a warm and friendly greeting
- Build trust and win repeat, loyal customers
- Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
- Responsible for inventory, labor management and financial performance of the service center
- Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
- Mentor, lead and train the team to optimize their development
- Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Provide superior customer service leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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