Assistant Service Center Manager

Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), is a leading service provider in the automotive maintenance industry, specializing in fast, convenient, and high-quality oil changes. As part of the Valvoline network, Ivy Lane Corp operates under a strong brand recognized for its drive-thru oil change experience that allows customers to stay comfortably in their vehicles while receiving expert service. The company puts a strong emphasis on safety, both for its team members and its guests, following stringent safety protocols and enhanced measures in alignment with CDC guidance to ensure a safe and secure environment for all. This commitment to safety is part of their core culture and exemplifies the company's dedication to serving local communities while fostering a supportive and protective workplace.

Ivy Lane Corp is committed to creating meaningful employment opportunities for a diverse workforce, offering flexible part-time positions as well as full-time careers with considerable room for professional growth and advancement. Staff members benefit from an award-winning training program designed to support their development and empower them to achieve career milestones within the organization. The values of fairness, honesty, and mutual respect underpin all operations, making it not only a place of work but a community where employees can thrive.

The Assistant Manager role is a dynamic, hands-on leadership position within the Valvoline Instant Oil Change service center. This position requires a balance of technical knowledge related to automotive care and strong management skills to lead, develop, and motivate a team. The Assistant Manager plays a critical role in maintaining high standards of customer service by ensuring each guest receives a warm, friendly greeting and a reliable, efficient service experience. They support the Service Center Manager by helping oversee daily operations, including inventory control, labor management, and financial performance.

Additionally, this role involves ensuring compliance with Environmental, Health, and Safety (EH&S) regulations and company policies, fostering a safe working environment for all employees. The Assistant Manager is also responsible for mentoring team members, facilitating their professional growth through training initiatives, and promoting a clean and organized work area. Success in this role is marked by the ability to build lasting customer relationships that encourage repeat business, while supporting a motivated and cohesive team. With no two days alike, this role suits individuals who are proactive, customer-oriented, and eager to advance their careers within a respected and expanding company.