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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Flexible work schedule
On-the-job training
paid biweekly
Company provided uniforms
Company provided tools
Promotion from within
No late evenings
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401K Savings Plans
Job Description
Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), is a leading service provider in the automotive maintenance industry, specializing in fast, convenient, and high-quality oil changes. As part of the Valvoline network, Ivy Lane Corp operates under a strong brand recognized for its drive-thru oil change experience that allows customers to stay comfortably in their vehicles while receiving expert service. The company puts a strong emphasis on safety, both for its team members and its guests, following stringent safety protocols and enhanced measures in alignment with CDC guidance to ensure a safe and secure environment for all.... Show More
Job Requirements
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods of time and climb stairs
- Full mobility and able to twist, stoop and bend
- Friendly and willing to work as part of customer-focused team
Job Qualifications
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training preferred
- Effective interpersonal and oral communication skills
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Knowledge of cash handling, facility and safety control policies and practices
- Friendly and willing to work as part of a customer-focused team
- Ability to occasionally lift up to 50 pounds
- Ability to stand for extended periods of time and climb stairs
- Full mobility and able to twist, stoop and bend
Job Duties
- Deliver a positive first impression to each guest with a warm and friendly greeting
- Build trust and win repeat, loyal customers
- Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
- Responsible for inventory, labor management and financial performance of the service center
- Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
- Mentor, lead and train the team to optimize their development
- Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Provide superior customer service leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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