Assistant Restaurant Manager

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and innovative service. Within the Marriott family, JW Marriott represents the luxury portfolio, featuring over 100 exquisite properties located in gateway cities and unique resort destinations worldwide. JW Marriott prioritizes its associates, believing that employee satisfaction directly translates to superior guest service. The brand embodies confidence, innovation, genuineness, and intuition, carrying forward the legacy of J. Willard Marriott, the company founder. Employees at JW Marriott enjoy a distinctive work environment characterized by camaraderie, diversity, and a community spirit. The company fosters opportunities for training, professional growth, recognition, and encourages the pursuit of personal passions within a luxury setting that emphasizes holistic well-being. Marriott International is an equal opportunity employer committed to embracing diverse backgrounds and providing equal access to opportunities regardless of disability, veteran status, or other legally protected classifications.

The role offered is an entry-level management position located at the JW Marriott property at 1601 Lake Robbins Dr, The Woodlands, Texas. This full-time, on-site role offers competitive hourly pay ranging from $25.77 to $29.81 per hour, with eligibility for bonuses. The position involves assisting in the daily operations of the restaurant, bar, and room service departments within the hotel. The individual in this role will collaborate closely with the Director of Restaurants and Restaurant Managers to ensure that all operational standards, including sanitation, food quality, and service consistency, are maintained to the highest degree. They will support menu planning and oversee the supervision of service staff such as servers and hosts, especially during peak meal times.

The Manager will be responsible for handling employee inquiries, monitoring staff performance, providing constructive feedback, and promoting teamwork to achieve departmental goals. The role requires overseeing daily shift operations and stepping in to lead all restaurant-related activities in the absence of senior management. This position requires active participation in staff meetings, helping communicate clear objectives and driving results aligned with company standards.

Operational duties include ensuring that employees have the necessary supplies, equipment, and uniforms to perform effectively. The manager will also monitor food quality and service levels, assist in maintaining compliance with all policies and legal requirements, and monitor alcohol service in compliance with local laws. Financial accountability is integral, as the Manager aids in achieving or exceeding budgeted goals by overseeing staffing levels and departmental expenses.

Providing exceptional customer service forms a core part of the job. The Manager will engage with guests to gather feedback on their experience, promptly address concerns, and foster an environment where service excellence is the norm. They will encourage employees to uphold high standards of hospitality and model positive guest relations themselves. The manager also plays a pivotal role in reviewing guest satisfaction data and using it to refine service outcomes.

In addition to operational responsibilities, the role involves key human resource activities such as supervising ongoing training programs, utilizing all available tools for employee development, communicating clear performance expectations, and coaching staff to improve their work continually. This comprehensive managerial role offers an excellent opportunity for candidates seeking to develop their leadership capabilities within a prestigious luxury hotel brand, while contributing to a team dedicated to delivering remarkable guest experiences.