Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

This Assistant Restaurant Manager position is an integral role within a dynamic and customer-focused restaurant environment. The establishment is dedicated to delivering exceptional guest experiences through a team-oriented approach and a strong emphasis on operational excellence. This restaurant values its employees as the foundation of its success, and as such, the Assistant Restaurant Manager will be pivotal in building, supporting, and developing a motivated team committed to achieving both guest satisfaction and business profitability.

The Assistant Restaurant Manager supports the Restaurant Manager by assisting in recruiting, hiring, onboarding, and training staff, ensuring that all team members understand their roles and responsibilities. This position requires a leader who can foster a positive, guest-first culture while maintaining high standards for food safety, health, and sanitation. The Assistant Manager will work closely with Crew and Shift Leaders to ensure that all operational processes align with the brand's standards and values.

In this role, operational responsibilities include maintaining appropriate staffing levels to meet guest service goals, implementing action plans for continuous improvement, managing cost controls to maximize profitability, and supporting in-restaurant marketing efforts and new product rollouts. The Assistant Manager will play a key role in monitoring guest feedback and restaurant assessments to identify areas for enhancement and implement corrective actions, ensuring an outstanding dining experience.

Beyond the operational aspects, this role demands a strong competency in interpersonal skills and leadership qualities. The Assistant Restaurant Manager is expected to build effective teams by setting clear goals, monitoring progress, recognizing achievements, and encouraging a collaborative work environment. Conflict management, problem-solving, and decision making are crucial competencies for successfully navigating the fast-paced and sometimes challenging restaurant setting.

The ideal candidate will have previous experience in restaurant, retail, or supervisory roles and possess basic computer and financial management skills. Excellent communication abilities, fluency in English, and a high school diploma or equivalent are also essential for success in this position. The restaurant seeks a passionate individual who is focused on results, consistently meeting and exceeding goals while promoting a positive guest experience and efficient business operations.

This Assistant Restaurant Manager opportunity provides a comprehensive leadership experience within a lively hospitality environment. It offers a chance to develop direct reports, implement guest service improvements, manage profitability drivers, and contribute substantially to the overall success of the restaurant. Candidates interested in a challenging and rewarding role in restaurant management will find this position aligns well with career growth and professional development objectives.

Job Requirements

  • At least 18 years of age (where applicable)
  • high school diploma or equivalent
  • basic computer skills
  • prior restaurant, retail, or supervisory experience
  • fluent in English
  • basic writing skills
  • math and financial management knowledge

Job Qualifications

  • Fluent in English
  • restaurant, retail, or supervisory experience
  • basic computer skills
  • high school diploma or equivalent
  • basic writing skills
  • math and financial management

Job Duties

  • Assist to recruit, hire, onboard and develop employees
  • communicate job expectations to employees
  • hold team members accountable for their behavior and performance, addressing concerns promptly
  • support the development of team members
  • create and maintain a guest first culture in the restaurant
  • ensure all shifts are appropriately staffed to achieve guest service goals
  • maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
  • comply with all applicable laws
  • ensure Brand standards, recipes and systems are executed
  • help prepare and complete action plans
  • implement production, productivity, quality and guest service standards
  • review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • control costs to help maximize profitability
  • execute all in-restaurant marketing promotions in a timely manner
  • execute new product roll-outs including team training, marketing and sampling
  • drive sales goals and track results

Job Criteria

Experience

Mid Level (3-7 years)


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