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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
performance bonuses
Job Description
The OM Group is an independently owned franchisee of Dunkin', operating multiple restaurant locations throughout the St. Louis metro area and Southeast Missouri. With a total of 12 Dunkin' locations under its management, The OM Group has established itself as a prominent and dedicated local operator committed to delivering quality food, beverages, and exceptional customer service to its community. As part of the larger Dunkin' brand, known for its coffee and baked goods, The OM Group emphasizes operational excellence, community engagement, and a positive work environment for its employees.
The Assistant Restaurant Manager role at The OM Group... Show More
The Assistant Restaurant Manager role at The OM Group... Show More
Job Requirements
- At least 18 years of age (where applicable)
- Basic computer skills
- Restaurant, retail, or supervisory experience
- High school diploma, or equivalent
- Proficient in math and financial management
Job Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High school diploma, or equivalent
- Proficient in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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