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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.60 - $32.60
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels stands as the eighth largest hotel company in the United States and continues to grow rapidly. Known for its dynamic blend of full-service and focused hotels located in major cities, Sonesta's portfolio spans over 1000 properties across eight countries. This diverse collection includes owned, managed, and franchised properties that position the company everywhere guests want to be. Sonesta prides itself on being driven by the human side of hospitality, delivering service with passion, loyalty with purpose, and creating experiences that genuinely connect with every guest. The company’s commitment to quality, value, and extraordinary hospitality underpins its motto:... Show More
Job Requirements
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages, and wines
- Physical endurance to perform abundant physical movements required for job duties
Job Qualifications
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages, and wines
- Physical endurance to perform abundant physical movements required for job duties
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all restaurant employees
- Ensure all Sonesta safety and sanitation standards are adhered to, including local liquor and food safety regulations
- Maintain thorough knowledge of all food and beverage offerings and coordinate with Chef on daily menus
- Visibly work the floor to ensure flawless execution and handle all complaints
- Inspect room and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties as requested by management
- Assist in managing all aspects of the food and beverage department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet business demands
- Conduct pre-shift meetings with staff and review all information pertinent to the day's business
- Assist in annual performance evaluations of team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire food and beverage team
- Utilize and collaborate with resources across different departments and corporate offices
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire the team to embrace and demonstrate Sonesta's core values and guest service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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