Assistant Restaurant Manager

Milwaukee, WI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401K with company match
Employee assistance program

Job Description

SSP America is a leading operator of food and beverage outlets across travel locations, including airports, train stations, and roadside stops throughout the United States. As part of a global brand, SSP America prides itself on delivering exceptional customer service, innovative dining experiences, and high-quality food offerings. The company’s commitment to its employees is evident through their focus on career development, comprehensive benefits, and fostering an inclusive and dynamic work environment. SSP America has established itself as a trusted provider in the travel hospitality industry by pairing well-known brands with efficient and professional staff, ensuring that travelers have access to quality meals and outstanding service while on the go.

We are currently seeking a motivated and experienced Assistant Restaurant Manager to join our team at Milwaukee Mitchell International Airport. This role is perfect for a restaurant professional who thrives in a fast-paced and high-volume environment and possesses strong leadership skills. As an Assistant Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, managing staff, and ensuring that all food and customer service standards are met. You will play a critical role in recruiting, training, and developing team members to foster a positive and productive workplace. The position offers an annual salary range of $55,000 to $60,000, with opportunities for quarterly bonuses and a year-end super bonus. In addition to competitive compensation, the role includes a comprehensive benefits package that covers health, dental, vision, and life insurance plans, paid time off, a 401K plan with company match, and access to an employee assistance program.

In this leadership position, you will be expected to manage all food and customer service activities, supervise team member performance, and provide constructive feedback to ensure that service goals are consistently achieved. You will take on office management responsibilities such as scheduling, payroll, inventory purchasing, and handling receiving tasks. The role requires a proactive approach to maintaining food merchandising standards and monitoring inventory levels. You will assist in forecasting and budgeting by analyzing sales reports to help maximize restaurant performance. Problem-solving is a key aspect of this role, where you will address routine issues and escalate more complex problems as necessary to higher management. This opportunity offers great career progression for individuals who are ready to take on increased responsibility and grow within a leading restaurant operator in the travel hospitality sector.

Working at Milwaukee Mitchell International Airport offers a dynamic and exciting environment that keeps you engaged and challenged. You will be part of a renowned company that values teamwork, employee development, and delivering high-quality customer experiences. If you are passionate about hospitality, leadership, and working in a bustling travel setting, this Assistant Restaurant Manager position presents a rewarding and fulfilling career path with a strong foundation of support and advancement.

Job Requirements

  • High school diploma or equivalent
  • 2+ years of restaurant management or supervisory experience
  • proficiency with MS Office and POS systems
  • ability to prioritize multiple tasks
  • strong interpersonal skills
  • experience working in a fast-paced environment
  • effective problem-solving abilities

Job Qualifications

  • High school diploma or equivalent
  • associate's degree or equivalent coursework preferred
  • 2+ years in restaurants in a management or supervisory capacity
  • 1 year of bar management experience preferred
  • proficient in MS Office and POS systems
  • effective organizational skills
  • strong interpersonal and communication skills

Job Duties

  • Manage all food and customer service activities
  • lead and develop team
  • maintain adherence to company policies and procedures
  • maintain food standards and monitor inventory levels
  • handle management of staff, receiving, inventory, purchasing, scheduling and payroll
  • assist in monitoring sales performance through sales reports
  • address routine issues and escalate complex problems

Job Criteria

Experience

Mid Level (3-7 years)


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