
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement savings plan
Job training and career growth opportunities
Job Description
CEC Entertainment, LLC is a nationally recognized leader in the family dining and entertainment industry, headquartered in Irving, Texas. The company famously operates beloved brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, creating fun and memorable experiences for families across the United States and internationally. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues spanning 45 states and 18 countries, CEC Entertainment dedicates itself to nurturing a culture of diversity, inclusivity, and family-focused fun. It is committed to safety, demonstrated by initiatives like Kid Check, and community support, having donated more than $24 million to schools and nonprofits. The brand champions the idea of creating joyous moments where kids can truly be kids, combining quality food, engaging entertainment, and welcoming environments.
The Assistant Manager role at Chuck E. Cheese offers a dynamic opportunity for those ready to advance their management careers in the family entertainment sector. This position plays a critical leadership role in ensuring outstanding guest experiences by managing operational excellence and inspiring team members. An Assistant Manager at Chuck E. Cheese is trusted to make impactful daily decisions involving staff scheduling, cleanliness, and maintaining high guest service and product standards. The role requires a dedication to building sales and maximizing profitability by effectively recruiting, training, and motivating employees to meet both company and guest expectations.
This high-energy position involves coaching and inspiring a team to provide exceptional customer service while fostering a safe and clean restaurant and play environment. Importantly, the Assistant Manager must understand and apply cost control procedures including inventory, financial oversight, and labor management. The position requires taking ownership of a specific Area of Impact (AOI) in one of four critical operational sectors—including the kitchen, sales, showroom, and games room—with rotation through each area expected over time. For instance, kitchen responsibilities include managing food ordering, safety, and preparation, while sales oversight covers inventory and profitability of the cashier, salad bar, and merchandise areas. Showroom duties center on organizing and maximizing birthday party bookings and guest satisfaction. Meanwhile, the gameroom role involves partnering with the Technical Manager to maintain equipment functionality and cleanliness.
The Assistant Manager position requires strong leadership skills, effective communication, resourcefulness, composure, and a commitment to ethics and integrity. Time and priority management are essential qualities to thrive in this fast-paced environment. The role demands physical capability to perform duties such as lifting up to 50 pounds and enduring a work setting with various sensory inputs such as flashing lights and loud noise.
CEC Entertainment is dedicated to the professional growth of its employees and offers a comprehensive benefits package that includes medical, dental, vision, life, disability coverage, and a 401(k) retirement savings plan. Opportunities for job training and career advancement are integral to the company culture. The company also proudly embraces equity and inclusion, ensuring a supportive workplace for individuals of all backgrounds, identities, and abilities. This Assistant Manager role is a great fit for motivated leaders who are passionate about creating fun, memorable experiences for families while building their management expertise in a respected, growing company.
The Assistant Manager role at Chuck E. Cheese offers a dynamic opportunity for those ready to advance their management careers in the family entertainment sector. This position plays a critical leadership role in ensuring outstanding guest experiences by managing operational excellence and inspiring team members. An Assistant Manager at Chuck E. Cheese is trusted to make impactful daily decisions involving staff scheduling, cleanliness, and maintaining high guest service and product standards. The role requires a dedication to building sales and maximizing profitability by effectively recruiting, training, and motivating employees to meet both company and guest expectations.
This high-energy position involves coaching and inspiring a team to provide exceptional customer service while fostering a safe and clean restaurant and play environment. Importantly, the Assistant Manager must understand and apply cost control procedures including inventory, financial oversight, and labor management. The position requires taking ownership of a specific Area of Impact (AOI) in one of four critical operational sectors—including the kitchen, sales, showroom, and games room—with rotation through each area expected over time. For instance, kitchen responsibilities include managing food ordering, safety, and preparation, while sales oversight covers inventory and profitability of the cashier, salad bar, and merchandise areas. Showroom duties center on organizing and maximizing birthday party bookings and guest satisfaction. Meanwhile, the gameroom role involves partnering with the Technical Manager to maintain equipment functionality and cleanliness.
The Assistant Manager position requires strong leadership skills, effective communication, resourcefulness, composure, and a commitment to ethics and integrity. Time and priority management are essential qualities to thrive in this fast-paced environment. The role demands physical capability to perform duties such as lifting up to 50 pounds and enduring a work setting with various sensory inputs such as flashing lights and loud noise.
CEC Entertainment is dedicated to the professional growth of its employees and offers a comprehensive benefits package that includes medical, dental, vision, life, disability coverage, and a 401(k) retirement savings plan. Opportunities for job training and career advancement are integral to the company culture. The company also proudly embraces equity and inclusion, ensuring a supportive workplace for individuals of all backgrounds, identities, and abilities. This Assistant Manager role is a great fit for motivated leaders who are passionate about creating fun, memorable experiences for families while building their management expertise in a respected, growing company.
Job Requirements
- Must be able to work 40 hours a week
- Must have a high-school diploma or GED
- Must be at least 21 years of age or older (RVP approval may allow hiring at age permitted by local law for alcohol service)
- Minimum of one year experience managing people or six months as Opening Coordinator
- Ability to lift or carry objects weighing 0-50 pounds
- Ability to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
- Ability to work in an environment with flashing and flickering lights, moving mechanical parts, loud noise, and exposure to wet, humid, extreme heat and cold conditions
Job Qualifications
- High-school diploma or GED
- Minimum of one year of experience managing people, preferably in the food service industry or experience as an Opening Coordinator for at least six months
- Strong coaching and development skills
- Effective communication abilities
- Demonstrated composure and resourcefulness
- Ethics and integrity
- Time and priority management skills
Job Duties
- Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards
- Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment
- Understand cost control procedures, inventory, financials, and labor management
- Take ownership of an Area of Impact "AOI" in one of four areas and complete a rotation in each: kitchen, sales, showroom, gameroom
- Manage product ordering, food safety, scheduling, and cleanliness in the kitchen
- Oversee pizza dough preparation, cook pizza and other menu items
- Monitor sales results including upselling and suggestive selling programs
- Manage inventory, ordering, execution and profitability of merchandise
- Lead birthday party execution and planning to maximize bookings and guest satisfaction
- Partner with Technical Manager to maintain games and equipment and analyze gameplay data
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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