Assistant Restaurant Manager

Fall River, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $25.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Multiple Tiers of Medical Coverage

dental coverage

vision coverage

24/7 Teledoc service

free maintenance medications

Pet insurance

hotel discounts

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

Hotel Viking, located in the heart of Newport, Rhode Island, is a historic and luxurious property renowned for its unparalleled hospitality and elegance. Established in 1926, the hotel has grown to become one of the most prestigious destinations for discerning travelers seeking an exceptional experience. With breathtaking views, sophisticated accommodations, and a commitment to outstanding service, Hotel Viking offers a workplace that combines tradition with vibrant, modern hospitality practices. This makes it an ideal environment for professionals pursuing a career in the hospitality industry who wish to develop their skills in a dynamic and supportive setting.

The role available is for an Assistant Restaurant Manager, a pivotal position within the hotel's food and beverage division. This leadership role is designed for a passionate and dynamic individual skilled in managing restaurant operations while maintaining the highest standards of service and quality. The Assistant Restaurant Manager will assist in overseeing daily restaurant activities, including supervising staff, scheduling shifts, and aiding in training new employees. They will work closely with the culinary team to ensure menu offerings meet both creative and quality expectations, aligning with the hotel's commitment to an exceptional dining experience.

This position also involves monitoring guest feedback to drive continuous improvement, managing inventory and supplies efficiently, and ensuring that all sanitation and safety protocols are strictly followed. The Assistant Restaurant Manager plays a crucial role in fostering a positive work culture, motivating the team to deliver memorable service to every guest, handling inquiries and resolving complaints professionally. The role demands a leader with strong communication skills, excellent problem-solving abilities, and a customer-focused approach to hospitality.

Hotel Viking offers a competitive salary package, with this role providing an annual salary of USD 65,000. The company promotes career growth opportunities and provides a supportive work environment that encourages professional development and a sense of community among its team members. Joining Hotel Viking means becoming part of a legacy where tradition meets innovation in luxury hospitality, giving you the perfect platform to elevate your career while making a meaningful impact on guests' experiences.

Job Requirements

High school diploma or equivalent
2-3 years supervisory or management experience in food and beverage
Prior experience in hotel food and beverage operations preferred
Ability to communicate effectively with customers and team members
Strong problem-solving skills
Experience with cash handling
Knowledge of scheduling, payroll, and labor management
Familiarity with MICROS POS system
Serve Safe Certification preferred
TIPS or CARE certification required
CPR certification preferred
Ability to obtain Hepatitis A certification within 10 days of hire
Availability to work both AM and PM shifts

Job Qualifications

2-3 years prior supervisory or management experience
Prior hotel food and beverage experience preferred
Ability to communicate effectively with customers and team members
Excellent problem-solving skills
Strong associate relations skills
Good conflict resolution skills
Prior cash handling experience
Experience with scheduling, payroll, and labor management
Experience with MICROS POS system
Prior Serve Safe Certification preferred
TIPS or CARE certification
CPR certification preferred
Must be able to obtain a Hepatitis A certification within 10 days of hire
Able to work AM and PM shifts

Job Duties

Assist in managing the restaurant operations, including staff supervision, scheduling, and training
Ensure high standards of food quality, presentation, and service are maintained
Collaborate with the culinary team to develop and execute menu offerings
Monitor and analyze guest feedback to continually improve the dining experience
Uphold sanitation and safety regulations to provide a clean and hygienic environment
Foster a positive work culture and motivate the team to deliver exceptional service
Handle guest inquiries, complaints, and requests promptly and professionally
Assist in managing inventory, ordering supplies, and controlling costs