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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $25.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Viking, located in the heart of Newport, Rhode Island, is a historic and luxurious property renowned for its unparalleled hospitality and elegance. Established in 1926, the hotel has grown to become one of the most prestigious destinations for discerning travelers seeking an exceptional experience. With breathtaking views, sophisticated accommodations, and a commitment to outstanding service, Hotel Viking offers a workplace that combines tradition with vibrant, modern hospitality practices. This makes it an ideal environment for professionals pursuing a career in the hospitality industry who wish to develop their skills in a dynamic and supportive setting.
The role ava... Show More
The role ava... Show More
Job Requirements
- High school diploma or equivalent
- 2-3 years supervisory or management experience in food and beverage
- Prior experience in hotel food and beverage operations preferred
- Ability to communicate effectively with customers and team members
- Strong problem-solving skills
- Experience with cash handling
- Knowledge of scheduling, payroll, and labor management
- Familiarity with MICROS POS system
- Serve Safe Certification preferred
- TIPS or CARE certification required
- CPR certification preferred
- Ability to obtain Hepatitis A certification within 10 days of hire
- Availability to work both AM and PM shifts
Job Qualifications
- 2-3 years prior supervisory or management experience
- Prior hotel food and beverage experience preferred
- Ability to communicate effectively with customers and team members
- Excellent problem-solving skills
- Strong associate relations skills
- Good conflict resolution skills
- Prior cash handling experience
- Experience with scheduling, payroll, and labor management
- Experience with MICROS POS system
- Prior Serve Safe Certification preferred
- TIPS or CARE certification
- CPR certification preferred
- Must be able to obtain a Hepatitis A certification within 10 days of hire
- Able to work AM and PM shifts
Job Duties
- Assist in managing the restaurant operations, including staff supervision, scheduling, and training
- Ensure high standards of food quality, presentation, and service are maintained
- Collaborate with the culinary team to develop and execute menu offerings
- Monitor and analyze guest feedback to continually improve the dining experience
- Uphold sanitation and safety regulations to provide a clean and hygienic environment
- Foster a positive work culture and motivate the team to deliver exceptional service
- Handle guest inquiries, complaints, and requests promptly and professionally
- Assist in managing inventory, ordering supplies, and controlling costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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