Assistant Restaurant Manager

Baytown, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.25 - $23.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

Grace Works Corporation dba Marco's Pizza is a service-oriented organization dedicated to making a meaningful difference by focusing on people and community impact. The company operates with a heart centered on Love, Hospitality, Help, and Faithfulness, fostering a culture that prioritizes exceptional service experiences and community enrichment. Grace Works strives to enhance the lives of individuals and communities it serves by consistently delivering quality, care, and an unwavering commitment to service excellence. As part of this commitment, the organization supports its teams and customers alike in a welcoming and positive atmosphere.

This role is a full-time, on-site position located in Crosby, TX, offering a dynamic opportunity to join the Marco's Pizza team as an Assistant Restaurant Manager. In this leadership role, you will play a crucial part in upholding the company’s core values and driving operational success. Your responsibilities will include supporting and inspiring a team of dedicated professionals to deliver outstanding customer service and memorable guest experiences. You will work closely with the management team to ensure high standards of food quality, safety, and cleanliness while fostering a positive work environment that encourages growth, development, and collaboration. This position demands strong organizational and leadership skills, an ability to manage multiple priorities, and a passion for service excellence. Your leadership will motivate your team to consistently meet and exceed sales targets and customer satisfaction goals while maintaining the integrity of the brand’s promise.

Job Requirements

High school diploma required
Food manager's certification required within 30 days of being hired
Previous management experience preferred
Strong customer service skills
Excellent communication skills
Ability to work in a fast-paced environment
Strong leadership skills

Job Qualifications

Previous experience in a management position does not have to be restaurant related
Strong customer service and customer satisfaction skills with a focus on creating positive guest experiences
A servant's heart
Excellent communication skills to effectively manage the various channels of communication with internal team and customers
Strong organizational and leadership abilities
Experience developing others
Proven ability to work collaboratively in a fast-paced service oriented environment
High school diploma required food manager's certification required within 30 days of being hired post secondary education is a plus

Job Duties

Support a team of dedicated professionals fostering a culture of love hospitality help and faithfulness
Ensure that our guests receive outstanding service and have an exceptional service experience
Assist in the development and implementation of strategies to achieve sales targets and increase customer satisfaction
Train and mentor team members providing guidance and support to enhance their skills and performance
Maintain high standards of food quality cleanliness and safety throughout the restaurant
Handle customer inquiries concerns and complaints promptly and professionally resolving issues to ensure customer satisfaction
Assist with inventory management including ordering and receiving supplies and monitoring stock levels
Collaborate with the management team to develop and implement marketing initiatives to attract new customers and retain existing ones
Continuously strive to improve operational efficiency and effectiveness identifying areas for optimization and implementing appropriate solutions