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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Grace Works Corporation dba Marco's Pizza is a service-oriented organization dedicated to making a meaningful difference by focusing on people and community impact. The company operates with a heart centered on Love, Hospitality, Help, and Faithfulness, fostering a culture that prioritizes exceptional service experiences and community enrichment. Grace Works strives to enhance the lives of individuals and communities it serves by consistently delivering quality, care, and an unwavering commitment to service excellence. As part of this commitment, the organization supports its teams and customers alike in a welcoming and positive atmosphere.
This role is a full-time, on-site position locat... Show More
This role is a full-time, on-site position locat... Show More
Job Requirements
- High school diploma required
- Food manager's certification required within 30 days of being hired
- Previous management experience preferred
- Strong customer service skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong leadership skills
Job Qualifications
- Previous experience in a management position does not have to be restaurant related
- Strong customer service and customer satisfaction skills with a focus on creating positive guest experiences
- A servant's heart
- Excellent communication skills to effectively manage the various channels of communication with internal team and customers
- Strong organizational and leadership abilities
- Experience developing others
- Proven ability to work collaboratively in a fast-paced service oriented environment
- High school diploma required food manager's certification required within 30 days of being hired post secondary education is a plus
Job Duties
- Support a team of dedicated professionals fostering a culture of love hospitality help and faithfulness
- Ensure that our guests receive outstanding service and have an exceptional service experience
- Assist in the development and implementation of strategies to achieve sales targets and increase customer satisfaction
- Train and mentor team members providing guidance and support to enhance their skills and performance
- Maintain high standards of food quality cleanliness and safety throughout the restaurant
- Handle customer inquiries concerns and complaints promptly and professionally resolving issues to ensure customer satisfaction
- Assist with inventory management including ordering and receiving supplies and monitoring stock levels
- Collaborate with the management team to develop and implement marketing initiatives to attract new customers and retain existing ones
- Continuously strive to improve operational efficiency and effectiveness identifying areas for optimization and implementing appropriate solutions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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