Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
short-term disability insurance
long-term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta Hotels is a prominent hospitality company known for delivering exceptional guest experiences through a commitment to quality, value, and amazing service. Operating a portfolio of stylish and well-appointed hotels, Sonesta aims to create memorable moments for guests while fostering a positive work environment for its employees. As an organization, Sonesta emphasizes principles such as doing the right thing and going beyond to exceed expectations, cultivating a culture of passion, resilience, creativity, and integrity. The company is deeply invested in both the well-being of its guests and staff, promoting diversity, inclusion, and equal opportunity employment without discrimination based on race,... Show More
Job Requirements
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Ability to suggestively sell menu items, beverages, and wines
- Physical endurance to manage abundant physical movements in carrying out job duties
Job Qualifications
- Minimum 1-3 years of experience in a restaurant supervisory or management role
- High school diploma required, college degree strongly preferred
- Experience working in a union environment highly preferred
- Excellent oral and written communication skills
- Excellent organization skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Familiarity with food and beverage cost controls
- Ability to motivate restaurant staff and maintain a cohesive team
- Capability to suggestively sell menu items, beverages, and wines
- Physical endurance to manage abundant physical movements in carrying out job duties
Job Duties
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel
- Follow up on guest feedback
- Assist in hiring, training, promotion, and firing of all restaurant employees
- Ensure all Sonesta safety and sanitation standards are adhered to, including local liquor and food safety regulations
- Maintain thorough knowledge of all food and beverage offerings and coordinate with Chef of daily menus, educating the team
- Visibly work the floor to ensure flawless execution and handle all complaints
- Inspect rooms and tables for proper set-up and cleanliness
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out
- Perform other duties as requested by management
- Assist in managing all aspects of the food and beverage department
- Direct and complete scheduled inventories
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet business demands
- Conduct pre-shift meetings with staff and review all information pertinent to the day's business
- Assist in annual performance evaluations of the team members
- Ensure employees are treated fairly and equitably
- Coach team by providing specific feedback to improve knowledge, skills, and performance
- Establish and maintain open, collaborative relationships with direct reports and the entire food and beverage team
- Utilize and collaborate with resources across different departments and corporate offices
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the department, hotel, and company
- Lead by example and operate with integrity and respect
- Inspire the team to embrace and demonstrate Sonesta's core values and guest service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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