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Assistant Restaurant Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in the convenience retail industry, boasting over 86,000 locations worldwide. As an iconic family of brands, 7-Eleven is dedicated to revolutionizing the convenience, restaurant, and fuel sectors by incorporating innovative solutions and delivering top-tier customer experiences. The company is widely known for its commitment to empowering employees, fostering an environment where individuals can "activate awesome" and make meaningful impacts in their communities and stores every day. Its strong presence in the retail market and continuous expansion emphasize its role as a preferred employer for those seeking to grow their careers in a dynamic and fast-paced environment.

The Assistant Restaurant Leader (Assistant Manager) role at 7-Eleven, located in Lansing, Michigan, offers a unique opportunity to join a corporate store branded under Speedway. This full-time role is integral to the restaurant's management team, focusing on delivering exceptional customer service, maintaining operational excellence, and supporting team members through leadership and coaching. The company prioritizes the success of its employees by providing comprehensive training programs designed to build confidence and competence in delivering outstanding service. The assistant restaurant manager will work closely with the Restaurant Leader to oversee the daily functions of the restaurant, ensuring compliance with company policies, health standards, and food quality requirements.

This position is ideal for individuals who have previous supervisory experience and enjoy working in a collaborative team environment. The role involves a wide range of responsibilities, including managing the restaurant’s condition, overseeing food preparation and freshness, and using financial and store performance reports to drive improvements. 7-Eleven promotes a culture of internal advancement with a "promote from within" philosophy, which creates ample opportunities for career growth at all levels. Employees benefit from competitive pay and a leadership experience that develops valuable management skills.

7-Eleven offers a variety of employee benefits such as a 401k plan for U.S. employees, RRSP plan in Canada, premium pay for holidays worked, paid time off, comprehensive health coverage, monthly bonus and incentive opportunities, tuition reimbursement, and adoption assistance in the U.S. These benefits reflect 7-Eleven’s dedication to supporting its workforce both professionally and personally.

Candidates considered for this role are expected to have a desire to lead and train restaurant employees, ensure a high standard of customer service, and maintain the overall restaurant condition according to company and health department standards. Proficiency in computer skills, particularly with Microsoft Word and Excel, is important for managing operational documentation and performance reports. While a high school diploma or GED is preferred, it is not mandatory if the candidate possesses at least one year of restaurant management experience. Physical ability to perform tasks such as repeated bending, standing, reaching, and occasionally lifting up to 50 pounds is also required.

7-Eleven, Inc. is an Equal Opportunity Employer committed to workplace diversity and inclusion. This role offers a rewarding management experience in a supportive and forward-thinking company, making it a compelling opportunity for individuals aiming to advance their careers in restaurant management within the convenience retail sector.

Job Requirements

  • Desire to oversee customer service leadership training and coaching
  • Ability to ensure restaurant compliance with company policies and Health Department Standards
  • Strength in food preparation presentation and freshness control
  • Ability to use P&L and store reports effectively
  • Ability to read and interpret operating and maintenance instructions
  • Proficient in Microsoft Word and Excel
  • High school diploma or GED preferred or at least one year of restaurant management experience
  • Ability to multitask and perform physical tasks including bending standing reaching and lifting up to 50 pounds

Job Qualifications

  • Previous supervisory experience
  • Ability to use P&L and store reports to drive operational improvements
  • Proficient computer knowledge including Microsoft Word and Excel
  • Strong leadership and coaching skills
  • Ability to read and interpret documents and manuals
  • High school diploma or GED preferred but not required with relevant experience
  • Ability to multitask and perform physical tasks such as bending standing reaching and lifting up to 50 pounds

Job Duties

  • Oversee and provide customer service leadership training and coaching alongside the Restaurant Leader for all restaurant employees
  • Ensure restaurant condition complies with company policies procedures and Health Department Standards
  • Manage proper preparations presentation and freshness of all food service products
  • Use P&L and store reports to affect change
  • Read and interpret operating and maintenance instructions and procedure manuals
  • Collaborate with the management team to maintain high operational standards
  • Assist in managing schedules and shift coverage to ensure smooth restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


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