Assistant Restaurant Leader

Fairbanks, AK, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $25.00 - $27.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

flexible scheduling

Paid Time Off

closed on major holidays

Job Description

Raising Cane's is a well-established fast-food restaurant chain specializing in chicken fingers and known for its dedication to quality, customer service, and a unique dining experience. The company has built a strong reputation for its vibrant culture and high operational standards, reflected in every aspect of its service and operations. As a leader in the quick-service restaurant industry, Raising Cane's continues to grow and expand, offering career opportunities with competitive pay and a supportive work environment.

The Assistant Restaurant Leader position at Raising Cane's is pivotal in ensuring that the daily restaurant operations run smoothly and align with the brand's standards and culture. This role involves a hands-on approach in a fast-paced kitchen environment that demands physical endurance, including standing, walking, lifting, and bending for extended periods. Working in varied indoor and outdoor conditions, the Assistant Restaurant Leader is responsible for supporting the Restaurant Leader with managing staff, maintaining cleanliness, and delivering exceptional customer service.

This position requires strong leadership skills, as the Assistant Restaurant Leader handles critical tasks such as hiring and terminating hourly non-management crewmembers and managing their onboarding process, payroll, and training schedules. The role also requires performance management responsibilities, including coaching, development, and documentation to enhance team efficiency and morale. Acting as the manager on duty entails opening and closing the restaurant while overseeing cash handling and ensuring accountability.

Furthermore, the Assistant Restaurant Leader enforces company policies and standards rigorously and conducts shift management operations focused on performance and safety. They utilize various tools, forms, and logs to monitor shift execution and take corrective actions as necessary. Deployment of crewmembers during shifts, along with recognizing and rewarding outstanding employee performance, forms an integral part of this leadership role. Authorizing manager-approved employee functions such as discounts, promotions, and time clock overrides is another important responsibility.

This job is well-suited for candidates who are detail-oriented, organized, and capable of managing multiple shifting priorities effectively. Self-motivation, flexibility, and strong communication skills are essential for success in this role. The Assistant Restaurant Leader should possess proven problem-solving abilities, be tech-savvy with Microsoft Office and other systems, and demonstrate adaptability to various work shifts and travel requirements.

Raising Cane's offers this role with a competitive hourly wage of $25 to $27 and provides numerous perks including flexible scheduling, paid time off for eligible employees, and closure on major holidays to support work-life balance. The company also values a safe and clean work environment, ensuring the facility remains in top working order. Overall, this position offers growth potential within an energetic and customer-focused culture, perfect for individuals seeking to advance their career in restaurant management and leadership.

Job Requirements

Must be 18 years of age or older
High school diploma or equivalent required some college preferred
Three plus years of restaurant or retail management experience
Possess a valid driver’s license
Able to work a variety of shifts including days evenings and weekends
Able to travel as needed for work related functions and training
Detail oriented organized and able to manage multiple priorities that may be constantly changing
Self driven flexible and highly energetic with strong analytical written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize and analyze problems set goals create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office Excel Word and Outlook and ability to learn and adapt to new systems quickly

Job Qualifications

Three plus years of restaurant or retail management experience
New restaurant opening experience preferred
High school diploma or equivalent required some college preferred
Proven leadership ability and experience managing staff
Strong communication and interpersonal skills
Proficient in Microsoft Office including Excel Word and Outlook
Ability to work independently and collaboratively
Demonstrated ability to manage multiple priorities and solve problems
Experience with cash handling and accountability

Job Duties

Hires and terminates all hourly non-management crewmembers
Owns the onboarding status change and payroll process for all hourly crewmembers
Creates crewmember work and training schedules
Manages the performance of all hourly crewmembers including development coaching redirective communication and documentation
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools forms and logs to support shift execution document results and take corrective action when needed
Deploys crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval such as discounts promotions timeclock overrides
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned