Assistant Property Manager

Thornton, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,300.00 - $100,300.00

Work Schedule

Standard Hours

On-call

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Bonus opportunities

Professional Development

Employee wellness programs

Job Description

Hines is a globally recognized real estate investment, development, and management firm known for its unwavering commitment to innovation, excellence, and sustainability. As a company that has earned a place on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, and acknowledged as one of U.S. News & World Report’s Best Companies to Work For in 2024, Hines represents a dynamic workplace where employees are inspired to grow and excel in their careers. The firm specializes in real estate across multiple sectors, including office buildings, residential, retail, and mixed-use developments, combining extensive industry knowledge with a hospitality-driven client service approach to set new standards in property management and investment alike. Hines offers a collaborative and inclusive culture that empowers its professionals to innovate and lead projects that transform communities. The company is devoted to creating an environment where talent is nurtured and exceptional customer service is paramount, making it a sought-after place of employment for those aspiring to make a meaningful impact in the real estate industry.

As an Assistant Property Manager at Hines, you will undertake a pivotal role that blends real estate expertise with a strong focus on hospitality. You will be entrusted with managing the day-to-day operations of assigned properties, ensuring that both the physical environments and tenant experiences meet the highest standards of quality and safety. This is a full-time position offering a competitive salary range of $80,300 to $100,300 plus bonus incentives, reflecting the importance and responsibility carried by the role.

In this capacity, you will handle administrative duties and vendor relationships that support the operational success of the property. You will conduct routine property inspections, initiate necessary maintenance and repairs, and coordinate multiple projects involving complex requests and multi-trade work orders. Your responsibilities will include overseeing the installation and upkeep of assets within the property, providing critical operational data analysis for cost efficiency and service improvements, and assisting in the management of financial activities connected to the property. Compliance with all government, industry, regional, and company policies is a key aspect of the role, as is managing critical emergency procedures such as drills and safety equipment monitoring.

Your leadership abilities will be essential as you train and mentor property personnel, assist in managing service providers, and contribute to the creation of community-focused event programming that enhances tenant engagement. This role demands someone with a high degree of emotional intelligence, creativity, and a solution-oriented mindset who thrives in a fast-paced, dynamic work environment. Excellent communication skills, professionalism, and a passion for delivering outstanding hospitality experiences will be instrumental in driving your success in this role. Join Hines and become part of a team that is shaping the future of innovative property management while fostering growth and excellence for every employee.

Job Requirements

Bachelor's degree or equivalent professional experience
4+ years professional work experience preferred
Experience or education in business administration, hospitality, or real estate
Supervisory experience preferred
Financial knowledge including P&L and budgeting
Proficiency in Microsoft Office
Completion of property management training or equivalent knowledge
Strong customer service orientation
High emotional intelligence
Creative and solution-oriented mindset
Strong organizational skills
Excellent communication skills
Ability to work indoors 95% of the time and outdoors 5%
Capable of performing physical inspections including climbing stairs
Ability to lift up to 25lbs
Accessibility 24/7 for emergency situations
Willingness to perform on-site operations management during natural disasters
Professionalism and composure under pressure

Job Qualifications

Bachelor's degree from an accredited institution or 4+ years professional work experience
Education or work experience in business administration, hospitality, real estate, or related field preferred
Supervisory experience strongly preferred
Financial experience including profit and loss responsibility, budget oversight, cost analysis, and accounting
Proficient in Microsoft Office applications
Completion of Hines Property Management Training Program or equivalent real estate knowledge
Passion for hospitality and people-centric leadership
High emotional intelligence with creative problem-solving skills
Strong organizational, analytical, and project management skills
Excellent interpersonal, verbal, and written communication skills
Ability to work effectively in a fast-paced, dynamic environment
Proactive leader focused on continuous improvement

Job Duties

Handle administrative tasks and maintain vendor relationships related to property operations
Perform routine property inspections and initiate work requests
Manage physical space and daily site operations
Coordinate projects, complex requests, and multi-trade work orders
Plan and coordinate installation and maintenance of property assets
Assist with operational data collection and analysis for reporting and improvements
Assist in managing property financial activities
Ensure compliance with all government, industry, regional, and company programs and policies
Assist with emergency procedures including drills, equipment monitoring, evacuations, and serving as fire/life safety director when necessary
Train, mentor, and develop property staff in hospitality standards
Assist in leading cross-functional teams and third-party service providers
Coordinate event programming to enhance community engagement
Ensure property service offerings align with Hines' hospitality standards
Ensure corporate objectives and policies are met