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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,300.00 - $100,300.00
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Bonus opportunities
Professional Development
Employee wellness programs
Job Description
Hines is a globally recognized real estate investment, development, and management firm known for its unwavering commitment to innovation, excellence, and sustainability. As a company that has earned a place on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, and acknowledged as one of U.S. News & World Report’s Best Companies to Work For in 2024, Hines represents a dynamic workplace where employees are inspired to grow and excel in their careers. The firm specializes in real estate across multiple sectors, including office buildings, residential, retail, and mixed-use developments, combining extensive industry knowledge with a hospitality-driven client... Show More
Job Requirements
- Bachelor's degree or equivalent professional experience
- 4+ years professional work experience preferred
- Experience or education in business administration, hospitality, or real estate
- Supervisory experience preferred
- Financial knowledge including P&L and budgeting
- Proficiency in Microsoft Office
- Completion of property management training or equivalent knowledge
- Strong customer service orientation
- High emotional intelligence
- Creative and solution-oriented mindset
- Strong organizational skills
- Excellent communication skills
- Ability to work indoors 95% of the time and outdoors 5%
- Capable of performing physical inspections including climbing stairs
- Ability to lift up to 25lbs
- Accessibility 24/7 for emergency situations
- Willingness to perform on-site operations management during natural disasters
- Professionalism and composure under pressure
Job Qualifications
- Bachelor's degree from an accredited institution or 4+ years professional work experience
- Education or work experience in business administration, hospitality, real estate, or related field preferred
- Supervisory experience strongly preferred
- Financial experience including profit and loss responsibility, budget oversight, cost analysis, and accounting
- Proficient in Microsoft Office applications
- Completion of Hines Property Management Training Program or equivalent real estate knowledge
- Passion for hospitality and people-centric leadership
- High emotional intelligence with creative problem-solving skills
- Strong organizational, analytical, and project management skills
- Excellent interpersonal, verbal, and written communication skills
- Ability to work effectively in a fast-paced, dynamic environment
- Proactive leader focused on continuous improvement
Job Duties
- Handle administrative tasks and maintain vendor relationships related to property operations
- Perform routine property inspections and initiate work requests
- Manage physical space and daily site operations
- Coordinate projects, complex requests, and multi-trade work orders
- Plan and coordinate installation and maintenance of property assets
- Assist with operational data collection and analysis for reporting and improvements
- Assist in managing property financial activities
- Ensure compliance with all government, industry, regional, and company programs and policies
- Assist with emergency procedures including drills, equipment monitoring, evacuations, and serving as fire/life safety director when necessary
- Train, mentor, and develop property staff in hospitality standards
- Assist in leading cross-functional teams and third-party service providers
- Coordinate event programming to enhance community engagement
- Ensure property service offerings align with Hines' hospitality standards
- Ensure corporate objectives and policies are met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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