ASSISTANT OUTLETS/RESTAURANT MANAGER - ROYAL PALMS RESORT
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Employee Meals
discounted and complimentary hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition and wellness reimbursement up to $1,000 a year
Job Description
Royal Palms Resort and Spa is a distinguished AAA Four Diamond resort located at the base of the iconic Camelback Mountain. Esteemed for its regal Spanish Colonial architecture and a rich history dating back to the original 1930s private mansion, this resort is a member of the Historic Hotels of America. With 119 custom-appointed guestrooms and over 20,000 square feet of elegant meeting spaces, Royal Palms offers guests an unparalleled experience blending the sophistication of a Mediterranean villa with the intimacy and privacy of a secluded retreat. The resort is home to several acclaimed amenities, including the award-winning T. Cook's restaurant, the Mix Up Bar, and the Forbes Four Star Alvadora Spa, all of which contribute to a luxurious and memorable stay.
The role of Assistant Outlets/Restaurant Manager at Royal Palms Resort and Spa is pivotal to maintaining and elevating the dining excellence that guests have come to expect. This leadership position involves managing an all-day fine dining restaurant located within the resort, overseeing staffing, training, food quality, and customer service to ensure exceptional experiences. The Assistant Manager will take on comprehensive leadership duties such as recruiting and hiring staff, fostering employee development, managing costs and inventories, and driving menu innovation. Emphasis is placed on embracing current market trends and leveraging the resort's relationship with the Hyatt frequent traveler program to continually enhance productivity and sales.
This position requires a dynamic leader who values the important role of repeat guests and understands the significance of special events, vendor partnerships, and hotel food and beverage operations. The successful candidate will exhibit strong leadership and mentorship capabilities to nurture a positive work environment and support the management team across the resort's dining outlets. Flexibility is essential, as this role demands availability during mornings, evenings, weekends, and holidays to meet the dynamic needs of the resort's clientele and events.
By joining Royal Palms Resort and Spa, the Assistant Outlets/Restaurant Manager will contribute to an iconic local landmark's continued success while benefiting from a culture that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Hyatt, the parent company, is committed to equal employment opportunities and provides diverse benefits designed to support professional growth and personal wellness. This role is an excellent opportunity for individuals passionate about hospitality leadership, fine dining, and delivering world-class guest experiences within a luxury resort environment. Proof of eligibility to work in the United States and a completed background check are required for consideration.
The role of Assistant Outlets/Restaurant Manager at Royal Palms Resort and Spa is pivotal to maintaining and elevating the dining excellence that guests have come to expect. This leadership position involves managing an all-day fine dining restaurant located within the resort, overseeing staffing, training, food quality, and customer service to ensure exceptional experiences. The Assistant Manager will take on comprehensive leadership duties such as recruiting and hiring staff, fostering employee development, managing costs and inventories, and driving menu innovation. Emphasis is placed on embracing current market trends and leveraging the resort's relationship with the Hyatt frequent traveler program to continually enhance productivity and sales.
This position requires a dynamic leader who values the important role of repeat guests and understands the significance of special events, vendor partnerships, and hotel food and beverage operations. The successful candidate will exhibit strong leadership and mentorship capabilities to nurture a positive work environment and support the management team across the resort's dining outlets. Flexibility is essential, as this role demands availability during mornings, evenings, weekends, and holidays to meet the dynamic needs of the resort's clientele and events.
By joining Royal Palms Resort and Spa, the Assistant Outlets/Restaurant Manager will contribute to an iconic local landmark's continued success while benefiting from a culture that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Hyatt, the parent company, is committed to equal employment opportunities and provides diverse benefits designed to support professional growth and personal wellness. This role is an excellent opportunity for individuals passionate about hospitality leadership, fine dining, and delivering world-class guest experiences within a luxury resort environment. Proof of eligibility to work in the United States and a completed background check are required for consideration.
Job Requirements
- Open availability and ability to work a flexible schedule including mornings, evenings, weekends and holidays
- Proof of eligibility to work in the United States
- Completed background check
Job Qualifications
- 2+ years of experience as a restaurant leadership experience or similar role
- Extensive food and wine knowledge
- Ability to engage guests with information and anecdotes to create a memorable visit
- Computer literacy including email, MS Office, Teams
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player and leader
- Excellent time-management skills
- Great interpersonal and communication skills
Job Duties
- Recruiting and hiring restaurant staff
- Training and development of team and leaders
- Overseeing food quality
- Managing cost controls
- Developing menus
- Inventory controls
- Implementing innovative market trends to improve productivity and sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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