Assistant Operations Manager - Food & Beverage

Hyatt Regency Waikiki Beach and Spa is a premier hotel and resort located in the heart of Waikiki Beach, Hawaii. This expansive property features 1230 rooms and offers an exceptional blend of luxury, comfort, and authentic Hawaiian hospitality. As part of the Hyatt Regency brand, the hotel prides itself on delivering outstanding guest experiences through attentive service, world-class dining options, and a diverse range of amenities including a full-service spa, multiple dining outlets, and beautiful beachfront access. The hotel attracts both leisure and business travelers seeking a vibrant, tropical environment coupled with modern conveniences and refined services. Hyatt Regency Waikiki Beach and Spa is dedicated to fostering a culture of respect, integrity, creativity, and empathy among its team members, making it a globally recognized employer in the hospitality industry that values diversity and inclusion.

The hotel is currently seeking an Operations Assistant Manager - Food & Beverage to join its dynamic Food & Beverage Team. This is a full-time opportunity with an annual salary range of $70,000 to $80,000. The successful candidate will oversee multiple food and beverage outlets within the hotel, ensuring operational excellence and superior guest service across all areas. The role requires strong leadership skills, effective communication, and the ability to multitask in a fast-paced environment. Daily responsibilities include managing opening and closing procedures in restaurant and bar operations, conducting end-of-day reports, inventory management, and ensuring compliance with all federal, state, and local health and safety regulations, as well as Hyatt’s operational standards.

Beyond daily tasks, the Assistant Operations Manager will maintain a consistent presence on the floor during service to supervise and mentor staff, conduct training, and uphold service quality. This involves coaching employees to align with Hyatt’s high service standards, managing guest relations by promptly addressing complaints, and ensuring staff deliver courteous, friendly, and attentive service. Weekly duties include overseeing payroll and scheduling, following up on department projects, and acting as a liaison for all food and beverage outlets, ensuring seamless coordination and communication across teams.

The role also involves partnering with management to implement new policies aimed at improving both guest and employee satisfaction. The Assistant Operations Manager will play an integral part in recruitment, onboarding, and continuous training initiatives to build a high-performing team. The Hyatt Regency brand is known for creating meaningful experiences for guests and colleagues alike, and this role is crucial in fostering those experiences by building strong relationships and promoting a culture of excellence and care within the food and beverage operations.

In addition to a competitive salary, the position offers a comprehensive benefits package including tuition reimbursement, fitness and wellbeing allowances, medical, dental, vision and life insurance, retirement savings plans such as Roth IRA and 401(k), stock purchase options, paid time off including sick, vacation, holidays and family bonding, and unique perks like discounted room nights worldwide and employee assistance programs. Joining Hyatt Regency Waikiki Beach and Spa means joining a respected global hospitality leader committed to career growth, work-life balance, and creating an inclusive workplace environment where every team member can thrive and contribute to a memorable guest experience.

This is an exceptional career opportunity for candidates passionate about hospitality management and food and beverage operations who want to be part of a globally recognized hotel brand. If you have strong organizational skills, a proactive work ethic, and a genuine desire to deliver outstanding guest service, this role offers a rewarding and challenging environment where you can grow and make a meaningful impact.