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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,100.00 - $73,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Flexible spending account
vacation days
sick leave
Paid holidays
Floating holiday
complimentary room nights
employee room discounts
401k plan
401k Match
Employee stock purchase plan
Education Assistance
Jury duty leave
Bereavement Pay
complimentary parking
Public transportation pass
Complimentary Meals
Employee assistance program
Job Description
Hyatt Regency Denver at the Colorado Convention Center is a premier hospitality establishment known for its commitment to providing exceptional guest experiences through attentive and caring service. As part of the globally recognized Hyatt brand, Hyatt Regency Denver combines modern amenities with a vibrant, customer-centric approach to hospitality. The hotel caters to a diverse clientele including business travelers, tourists, and convention attendees, positioning itself as a leading destination in Denver’s bustling downtown area. Hyatt’s values emphasize empathy, wellbeing, respect, integrity, experimentation, and inclusion, ensuring that their associates not only deliver high-quality service but also foster an environment where people can... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or event services preferred
- ability to stand for long periods
- ability to lift, pull, and push moderate weight up to 50 pounds
- must be available to work AM, PM, and overnight shifts
- demonstrated cultural competency and sensitivity
- strong attention to detail
- effective problem-solving skills
Job Qualifications
- High energy and entrepreneurial spirit
- motivational leadership abilities
- effective communication skills
- experience in providing exceptional customer service
- ability to improve the bottom line
- excellent organizational skills
- strong interpersonal and administrative capabilities
- able to work flexible schedules including weekends and holidays
- demonstrated ability to interact effectively with diverse populations
Job Duties
- Assist in overseeing event services and event setup
- manage staffing, training, and scheduling for banquet and event services
- ensure high quality service delivery during banquets and events
- post banquet checks accurately
- resolve guest complaints and issues in a timely manner
- collaborate with other hotel departments to facilitate smooth operations
- support staff development and operational planning
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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