Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Career development opportunities
Employee Discounts
Job Description
Legends Global is a globally recognized leader in the live events industry, partnering with the world’s most iconic events, venues, and brands. As a premier provider of integrated premium services, Legends Global offers a unique white-label approach that ensures their partners remain at the forefront of the entertainment experience. The company manages a network that spans 450 venues worldwide, which collectively host over 20,000 events annually and entertain approximately 165 million guests each year. Their expertise spans feasibility studies, consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking services for world-class live events and venues.
The culture at Legends Global is one of respect, ambitious thinking, collaboration, and bold action. They prioritize creating an inclusive workplace where individuals are encouraged to be authentic, make a significant impact, and grow their careers. The company fosters a team-oriented environment where every win is a collective achievement, thriving on unity and dedication. For individuals seeking a dynamic and rewarding career in the live events and venue operations industry, Legends Global presents a compelling opportunity to join a best-in-class team and deliver unforgettable experiences.
The role of Assistant Operations Manager at Legends Global is based at two prestigious venues: The Oncenter and Empower FCU Amphitheater at Lakeview. This full-time, exempt position offers a competitive salary ranging from $60,000 to $70,000, depending on experience. The Assistant Operations Manager plays a critical role in overseeing and directing all facets of venue operations, including maintenance, event setup and teardown, public safety, and custodial services. Reporting directly to the Director of Operations, this position requires leadership, organizational skills, and the ability to manage multiple teams and vendors efficiently.
Key responsibilities include planning, organizing, and coordinating daily operational activities to ensure the readiness of the venues for all events. The Assistant Operations Manager supervises staff, ensures compliance with ADA regulations, manages work orders for repairs, and fosters a safety-first culture across all departments. They act as the Manager on Duty when required and contribute to the preparation of the annual operating budget, with input on capital expenditures for facility repairs and improvements. The role demands exceptional interpersonal skills, problem-solving abilities, and adaptability to work varying hours including evenings, weekends, and holidays. Candidates will find a supportive environment that values continuous improvement and operational excellence, offering a chance to significantly impact the quality and success of live events in these venues.
The culture at Legends Global is one of respect, ambitious thinking, collaboration, and bold action. They prioritize creating an inclusive workplace where individuals are encouraged to be authentic, make a significant impact, and grow their careers. The company fosters a team-oriented environment where every win is a collective achievement, thriving on unity and dedication. For individuals seeking a dynamic and rewarding career in the live events and venue operations industry, Legends Global presents a compelling opportunity to join a best-in-class team and deliver unforgettable experiences.
The role of Assistant Operations Manager at Legends Global is based at two prestigious venues: The Oncenter and Empower FCU Amphitheater at Lakeview. This full-time, exempt position offers a competitive salary ranging from $60,000 to $70,000, depending on experience. The Assistant Operations Manager plays a critical role in overseeing and directing all facets of venue operations, including maintenance, event setup and teardown, public safety, and custodial services. Reporting directly to the Director of Operations, this position requires leadership, organizational skills, and the ability to manage multiple teams and vendors efficiently.
Key responsibilities include planning, organizing, and coordinating daily operational activities to ensure the readiness of the venues for all events. The Assistant Operations Manager supervises staff, ensures compliance with ADA regulations, manages work orders for repairs, and fosters a safety-first culture across all departments. They act as the Manager on Duty when required and contribute to the preparation of the annual operating budget, with input on capital expenditures for facility repairs and improvements. The role demands exceptional interpersonal skills, problem-solving abilities, and adaptability to work varying hours including evenings, weekends, and holidays. Candidates will find a supportive environment that values continuous improvement and operational excellence, offering a chance to significantly impact the quality and success of live events in these venues.
Job Requirements
- Associate’s degree
- five years of experience in the event/operations industry or equivalent combination of education and experience
- supervisory experience
- ability to work long and irregular hours
- strong communication skills
- proficient in Microsoft Office
- ability to manage multiple tasks
- physical ability to walk, stand, or sit for long periods
- ability to work indoors and outdoors
- ability to work under pressure
- flexibility and adaptability
- problem-solving skills
Job Qualifications
- Associate’s degree
- five years of experience in the event/operations industry
- equivalent combination of education and experience
- exceptional interpersonal, organizational, written, and verbal communication skills
- excellent organizational skills and ability to effectively handle and prioritize multiple tasks
- proficient in Microsoft Office
- able to learn and apply computer systems quickly and efficiently
- ability to effectively schedule, motivate, and supervise staff
- supervisory experience required
- remain flexible and adjust to situations as they occur
- demonstrate problem-solving and communication skills
- ability to work under limited supervision and to interact with all levels of staff including management
- strong analytical, critical thinking and problem-solving skills
- strong ability to adapt to changes, work effectively under pressure and produce accurate results in a face-paced environment
- ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays
Job Duties
- Direct, supervise, and schedule all aspects of operations including building and grounds, maintenance, technical services, event operations, conversion and room setup including ADA compliance, public safety, and custodial services
- Plan, organize, and coordinate all daily operational activities to ensure the venue’s readiness for events
- Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety
- Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability
- Participate in regular staff meetings to review event plans, schedules, and performance updates
- Order, direct, and follow up on work orders for repairs of the physical property and grounds of our venues
- Coordinate the operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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