Assistant Manager, US Flagship, Flatiron, NY

Nespresso is a leading specialty coffee company committed to placing people and coffee at the heart of its operations. As a certified B Corporation, Nespresso is dedicated to balancing People, Profit, and Planet to foster sustainable growth and drive positive change across its entire value chain, from community engagement to supplier and farmer partnerships. The company’s ethos is built on quality, sustainability, diversity, and inclusion, setting new standards in global coffee culture. With operations spanning factories, boutiques, and office locations, Nespresso offers a dynamic and supportive work environment that encourages employee growth, innovation, and empowerment.

Joining Nespresso means becoming part of a collaborative and purpose-driven team. The company emphasizes inspiring, caring, acting, and innovating, which are integral to their identity and workplace culture. Careers at Nespresso are designed to help employees reach their full potential by offering best-in-class training programs and career development opportunities. Employees enjoy working in a warm, welcoming, and revitalizing atmosphere that treats every day like a fresh cup of coffee.

The Assistant Boutique Manager position is a key leadership role at Nespresso’s US Flagship store located in the vibrant Flatiron district of New York City. This role acts as the co-leader alongside the Boutique Manager, driving sales, team development, operational excellence, and exceptional customer experiences. The Assistant Boutique Manager is responsible for executing boutique strategy to meet sales and profitability goals while fostering a culture that represents the brand’s core values. This role requires a hands-on leader who inspires and coaches a team to deliver outstanding service and memorable customer journeys. The assistant manager also ensures efficient store operations, including inventory management, scheduling, visual merchandising, and maintaining quality standards.

Working at Nespresso offers competitive compensation with an estimated salary range of $60,000 to $70,000 along with quarterly bonuses tied to team sales and service performance. Employees receive a comprehensive benefits package that includes a free Nespresso machine and coffee allowance, 401k plan with company match, educational reimbursement, health and mental wellness programs, diversity, equity and inclusion resource groups, commuter benefits, pet adoption reimbursement, employee recognition programs, and exclusive discounts at over 2,000 companies. This package underscores Nespresso’s commitment to supporting employee well-being and career progression.

The Assistant Boutique Manager will bring a passion for coffee, a commitment to sustainability, and strong leadership skills to the team. Candidates are expected to have a background in luxury or fast-paced retail environments with proven supervisory experience managing and developing teams. A high school diploma or GED is required, with a bachelor’s degree preferred. Responsibilities include coaching for service excellence, driving sales results using data insight, maintaining operational standards, leading community engagement events, and promoting a safety-conscious culture. The role demands flexibility to work varied shifts including weekends and holidays, and an entrepreneurial mindset focused on continuous improvement and customer connection.

At Nespresso, inclusion is fundamental. The company welcomes veterans, individuals with disabilities, and a diverse spectrum of candidates as part of its commitment to creating an equitable workplace. Nespresso is an equal employment opportunity employer dedicated to fostering innovation and engagement across its workforce. This role is not eligible for Visa sponsorship. By joining Nespresso, candidates will be part of a mission-driven organization that reimagines coffee and cultivates career growth, embodying the spirit of leadership with purpose for a better planet and community.