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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Walk-On's Sports Bistreaux is a dynamic and popular restaurant chain known for its energetic atmosphere, quality food, and community-oriented approach. Specializing in providing a memorable dining experience centered around sports entertainment, Walk-On's combines an exciting game day vibe with exceptional customer service. The restaurant prides itself on delivering top-notch hospitality while maintaining high operational standards that ensure customer satisfaction and loyalty. With a focus on teamwork, leadership, and continuous improvement, Walk-On's creates an engaging environment for both guests and employees, fostering a culture of fun, respect, and professionalism.
The position of Assistant Manager at Walk-On's Sports Bistreaux plays... Show More
The position of Assistant Manager at Walk-On's Sports Bistreaux plays... Show More
Job Requirements
- Must have 2 years of management experience in a full service, high volume restaurant
- Solid track record of success in previous assignments demonstrating upward career tracking
- Strong communication and leadership skills
- Ability to work as a team with management staff and employees
Job Qualifications
- Must have 2 years of management experience in a full service, high volume restaurant
- Solid track record of success in previous assignments demonstrating upward career tracking
- Strong communication and leadership skills
- Ability to work as a team with management staff and employees
Job Duties
- Ensure proper staffing levels by recruiting and interviewing talented team member following company guidelines
- Manages FOH team members, including scheduling, performance feedback, and discipline
- Is responsible for ongoing training and professional development of all team members, with a focus on the FOH team
- Effectively communicates with management team and corporate team to ensure Walk-On's service standards without issue
- Drives daily, weekly, monthly, and quarterly sales goals through internal incentives
- Prepares daily and weekly labor projections based on business performance
- Recognizes accomplishments and creates a performance based workplace where WINNING is standard
- Attracts customers by working with LSMs to develop and implementation of in store marketing and advertising programs
- Works with LSMs to evaluate in store marketing program results and identify and track changing demands
- Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement
- Coaches and develops talent within the FOH team
- Responsible for adhering to Walk-On's systems and standards to increase production and productivity
- Coaches Walk-On's hospitality standards to ensure each guest has a memorable "Game Day" experience
- Celebrates the wins with the team creating an energetic and supportive work environment
- Ensures guest satisfaction by monitoring food quality and service standards through guest interactions
- Responsible for recruiting, training, coaching, developing, and counseling FOH team
- Responsible for all ATC, local, and state government requirements and regulations
- Responsible for validating all FOH team members have all necessary permits pertaining to BWL service (ATC/ABO/Bar Card)
- Maintains safe, secure, and healthy facility by adhering to Walk-On's/Ecosure safety and sanitation guidelines
- Responsible for creating a career path for all hourly members through coaching, setting goals, and honest feedback
- Responsible for demonstrating the Walk-On's identity in appearance, demeanor, values, and ethics as outlined in the Walk-On's Manager Code of Conduct
- Responsible for driving profitability in the FOH by controlling labor and being aware of sales goals and minimize waste
- Responsible for order, inventory, and display of all merchandise
- Responsible for leading by example, ensuring the team before self-mentality is maintained at all levels
- Responsible for setting the standard in both work ethic and attitude
- Hold him or herself and team accountable for all wins and losses
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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