Assistant Manager, Restaurants & Bars

Sheraton Hotels & Resorts, a distinguished brand within Marriott International, represents a global community known for its rich heritage and commitment to delivering exceptional guest experiences. Established in 1937, Sheraton has grown into a welcoming space where people from diverse cultures and backgrounds connect and create meaningful memories. As part of Marriott International, Sheraton offers a dynamic, inclusive work environment that fosters growth, development, and a sense of belonging among its associates. This commitment to diversity and community is reflected in its equal opportunity employment policies and its dedication to providing access and opportunity to all individuals, regardless of background or protected status. With more than 400 locations worldwide, Sheraton is truly a place where individuals can thrive personally and professionally while contributing to the brand's mission to be "The World's Gathering Place." The company’s culture emphasizes teamwork, thoughtful service, and creating inviting experiences for guests across all its properties.

The role of Assistant Manager for Restaurants & Bars at Sheraton is a pivotal position focused on supporting and enhancing the daily operations of the food and beverage department. This role encompasses a broad range of responsibilities including oversight of restaurants, bars, and room service when applicable. The Assistant Manager works closely with the Director of Restaurants or Restaurant Manager, stepping in to manage restaurant and related areas during their absence. The position requires a proactive leader who can assist in menu planning, maintain sanitation standards, and lead front-of-house teams to deliver exceptional customer service. A key part of the role is to improve both guest and employee satisfaction by identifying training needs and implementing effective development plans. This includes handling employee questions and concerns, monitoring performance, and providing constructive feedback. Additionally, the Assistant Manager participates in department meetings to communicate goals and ensure that team efforts align with strategic objectives.

Operational responsibilities are extensive and include ensuring employees have proper supplies, equipment, and uniforms, managing compliance with all restaurant policies and local alcohol service laws, and working to meet or exceed budgeted goals. The Assistant Manager also plays a crucial role during peak periods by assisting servers and hosts on the floor to maintain smooth service flow. Interaction with guests to gather feedback and address concerns is a continual focus, as is encouraging a culture of excellent customer service among all staff members. The position also requires overseeing training initiatives and coaching employees to meet performance standards. The Assistant Manager’s ability to analyze information and solve problems effectively contributes to the overall success of the restaurant operations.

This is a full-time position offering a competitive salary and comprehensive benefits package, including health care, flexible spending accounts, a 401(k) plan, paid time off including sick leave where applicable, life insurance, disability coverage, and various wellness benefits. Incentive compensation may also be available based on eligibility. Joining Sheraton Hotels & Resorts as an Assistant Manager means being part of a globally recognized brand where you can do your best work, belong to an amazing global team, and grow to become the best version of yourself. If you are passionate about hospitality, teamwork, and delivering meaningful guest experiences, this career opportunity invites you to contribute to Sheraton’s ongoing legacy of excellence.