Assistant Manager - Restaurant

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.25 - $23.50

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Fuel Your Growth with Love's - company funded tuition assistance program

Paid Time Off

flexible scheduling

401(k) - 100% Match up to 5%

Medical/Dental/Vision Insurance after 30-days

competitive pay

Career Development

Quarterly bonus program

Job Description

Love's Travel Stops & Country Stores is a leading company in the travel and convenience store industry, dedicated to providing a top-notch experience for travelers across the United States. Established as a trusted brand, Love's offers a wide array of products and services including fuel, convenience items, food, and travel essentials. Renowned for its customer-centric approach and commitment to employee growth, Love's fosters a culture of opportunity, diversity, and inclusion. The enterprise operates numerous locations nationwide and is continually expanding, making it a dynamic and exciting place to work for those passionate about the hospitality and retail sectors. Employees at Love's benefit from competitive pay, comprehensive benefits, extensive career development programs, and a supportive team environment.

The role of Restaurant Assistant Manager at Love's is crucial to the smooth operation and success of their restaurant services within the travel stops. This position involves leadership responsibility, overseeing daily restaurant operations to ensure safety, cleanliness, and timely service that meets customer satisfaction goals. As an assistant manager, you will collaborate closely with the Restaurant Manager to drive sales through effective inventory management, ordering, and food preparation. This role also requires understanding financial metrics, including profit and loss statements, to improve operational efficiency and profitability.

Working at Love's as a Restaurant Assistant Manager offers the chance to engage with a diverse team in a fast-paced environment that values customer service excellence. The job includes supervising and training restaurant staff, maintaining facility standards, managing schedules, ensuring cash integrity, and completing essential reporting tasks. Love's encourages professionals seeking growth to leverage company-funded tuition assistance, participate in career advancement initiatives, and enjoy benefits like paid time off, flexible scheduling, and a 401(k) plan with a company match.

This position demands strong leadership, communication, and organizational skills, combined with a customer-focused mindset. You should be ready to handle various shifts, including nights, weekends, and holidays, while meeting physical demands such as standing, lifting, and moving items over 75 pounds. Love's commitment to workplace excellence was recently recognized with the Better Work Award in 2023, showcasing its dedication to employee satisfaction and superior customer service. Veterans are especially encouraged to apply for this inclusive workplace.

By joining Love's, you become part of a respected company that supports your professional journey with quarterly bonuses and a supportive, team-oriented culture. If you have experience managing restaurant operations with a strong understanding of financial management and team leadership, this role is an ideal opportunity to contribute to a thriving business while developing your career in the restaurant and hospitality industry.

Job Requirements

High school diploma or equivalent
Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays
1+ years restaurant management experience
1+ years managing operations with an annual sales volume of $1+ million
1+ years affecting and deciphering budgets and P&L statements
1+ years supervising and training 5-10+ employees
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
Valid driver’s license
Ability to successfully complete a background check and drug screening

Job Qualifications

Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays
1+ years restaurant management experience
1+ years managing operations with an annual sales volume of $1+ million
1+ years affecting and deciphering budgets and P&L statements
1+ years supervising and training 5-10+ employees
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
A valid driver’s license and ability to successfully complete a pre-employment background check and drug screening
Excellent communication and interpersonal skills with a customer satisfaction focus
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment
Strong organizational and multitasking abilities with attention to detail
Effective teamwork skills

Job Duties

Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting
Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results
Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities
Collaborate with Restaurant Manager in the efforts of talent acquisition