Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $50.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Health savings account
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid holidays
uniform provided
Complimentary transportation
Complimentary Meal
Subsidized housing
Employee Discounts
Accommodation discounts
ski pass
Gym membership reimbursement
Job Description
One&Only is a luxury hospitality brand dedicated to creating exceptional guest experiences through anticipation, creativity, precision, empathy, and warmth. Known for its chic yet unpretentious atmosphere and meticulous yet warm team, One&Only sets itself apart by tailoring every aspect of the guest's stay to bring their dreams and desires to life. The brand operates in stunning natural locations, like the One&Only Moonlight Basin, which marries the beauty of the outdoors with the glamour of a high-end resort. Guests at this resort enjoy activities ranging from skiing on world-renowned slopes to discovering the natural wonders of Yellowstone National Park, all while being cared for by a team that approaches their work with passion, imagination, and a spirit of discovery.
One&Only Moonlight Basin is currently seeking an Assistant Restaurant Manager to support the Restaurant Manager in delivering an extraordinary dining experience. This role is pivotal in maintaining the high standards of One&Only's food and beverage operations and ensuring that guests leave with memories of exceptional service and culinary enjoyment. The Assistant Restaurant Manager will collaborate closely with culinary and beverage teams to exceed guest expectations, improve satisfaction, and maximize financial performance through efficient operations and innovative revenue-generating strategies.
The Assistant Restaurant Manager's responsibilities include selecting, training, and motivating staff to meet core service standards, managing labor and operating expenses diligently through scheduling and budgeting, and developing strong relationships with guests to enhance loyalty and drive business growth. This position requires a deep knowledge of food and beverage products and the ability to communicate and promote menu items to guests and staff effectively. Additionally, the role involves participating in restaurant marketing plans and events, maintaining open communication across departments, and ensuring compliance with all health and safety certifications and procedures such as Food Handlers and TIPS certifications.
A thorough understanding of guest service coupled with operational leadership is essential for this position. The Assistant Restaurant Manager will supervise staffing levels, oversee ongoing training initiatives, conduct regular venue walkthroughs to maintain standards, and work with the management team to address any operational challenges. The role demands visibility within the restaurant, personalized guest interactions, and a proactive stance in maintaining and elevating the restaurant's service quality.
Candidates for this role should have at least two years of experience in a similar managerial capacity within a high-standard restaurant environment, preferably with at least five years in the industry. Experience in upscale resort settings is advantageous but not mandatory. Strong communication skills and a background in workplace training within a high-standard hotel environment will be beneficial. Physical requirements include the ability to stand, walk, stoop, kneel, bend frequently, and lift loads up to 50 pounds, often in challenging outdoor weather conditions at high altitudes.
One&Only offers a comprehensive benefits package including medical, dental, vision, and life insurance, paid time off, holidays, uniform and meal provisions, complimentary transportation, subsidized housing options, discounts on property outlets, and exclusive access to accommodations at Kerzner properties worldwide. Seasonal benefits may also include ski passes or gym membership reimbursements.
At One&Only, the mission is to invest in each member of the team, fostering a culture that is open-hearted, intuitive, generous, and spontaneous. The Assistant Restaurant Manager will be key to delivering amazing experiences and creating everlasting memories for guests, helping the brand expand while staying true to its values of exceptional hospitality and guest satisfaction.
One&Only Moonlight Basin is currently seeking an Assistant Restaurant Manager to support the Restaurant Manager in delivering an extraordinary dining experience. This role is pivotal in maintaining the high standards of One&Only's food and beverage operations and ensuring that guests leave with memories of exceptional service and culinary enjoyment. The Assistant Restaurant Manager will collaborate closely with culinary and beverage teams to exceed guest expectations, improve satisfaction, and maximize financial performance through efficient operations and innovative revenue-generating strategies.
The Assistant Restaurant Manager's responsibilities include selecting, training, and motivating staff to meet core service standards, managing labor and operating expenses diligently through scheduling and budgeting, and developing strong relationships with guests to enhance loyalty and drive business growth. This position requires a deep knowledge of food and beverage products and the ability to communicate and promote menu items to guests and staff effectively. Additionally, the role involves participating in restaurant marketing plans and events, maintaining open communication across departments, and ensuring compliance with all health and safety certifications and procedures such as Food Handlers and TIPS certifications.
A thorough understanding of guest service coupled with operational leadership is essential for this position. The Assistant Restaurant Manager will supervise staffing levels, oversee ongoing training initiatives, conduct regular venue walkthroughs to maintain standards, and work with the management team to address any operational challenges. The role demands visibility within the restaurant, personalized guest interactions, and a proactive stance in maintaining and elevating the restaurant's service quality.
Candidates for this role should have at least two years of experience in a similar managerial capacity within a high-standard restaurant environment, preferably with at least five years in the industry. Experience in upscale resort settings is advantageous but not mandatory. Strong communication skills and a background in workplace training within a high-standard hotel environment will be beneficial. Physical requirements include the ability to stand, walk, stoop, kneel, bend frequently, and lift loads up to 50 pounds, often in challenging outdoor weather conditions at high altitudes.
One&Only offers a comprehensive benefits package including medical, dental, vision, and life insurance, paid time off, holidays, uniform and meal provisions, complimentary transportation, subsidized housing options, discounts on property outlets, and exclusive access to accommodations at Kerzner properties worldwide. Seasonal benefits may also include ski passes or gym membership reimbursements.
At One&Only, the mission is to invest in each member of the team, fostering a culture that is open-hearted, intuitive, generous, and spontaneous. The Assistant Restaurant Manager will be key to delivering amazing experiences and creating everlasting memories for guests, helping the brand expand while staying true to its values of exceptional hospitality and guest satisfaction.
Job Requirements
- At least 2 years experience at a similar managerial level
- minimum 5 years experience in a restaurant with recognized high standards
- workplace training in a high-standard hotel environment
- excellent communication skills
- ability to work in high-altitude outdoor environments
- ability to lift and carry up to 50 pounds
- physical capacity for standing, walking, stooping, kneeling and bending for extended periods
- flexibility to work in extreme weather conditions
- experience in an upmarket resort environment is an advantage
Job Qualifications
- Minimum 5 years experience in a restaurant with high standards
- at least 2 years experience at a similar managerial level
- experience in workplace training in a high-standard hotel environment
- excellent communication skills
- knowledge of food and beverage operations
- ability to lead and motivate a team
- familiarity with restaurant policies and compliance standards
Job Duties
- Select, train, evaluate, lead, motivate and coach colleagues to ensure core standards are met
- manage labor and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory control
- nurture and maintain relationships with regular guests and cultivate new patrons to increase loyalty
- maintain excellent food and beverage product knowledge
- communicate food and beverage menu and daily features to guests and staff
- participate in planning, organizing and executing restaurant marketing plans and events
- communicate with colleagues and attend meetings to ensure operational coordination
- report food quality and service level issues to the chef and restaurant manager
- ensure compliance with restaurant policies, including Food Handlers and TIPS certifications
- interact with guests to obtain feedback on product quality and services
- supervise staffing levels to meet guest service, operational, and financial objectives
- conduct regular venue walkthroughs and suggest improvements
- create awareness of in-house VIP guests and review with staff
- assist with duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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