Assistant Manager (P1-1364096-1)

Panda Express, founded in Glendale, California in 1983, is the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, Panda Express has become an industry leader known for delivering exceptional Asian dining experiences to guests. The company prides itself on building an organization that inspires individuals to better their lives, fostering a community rooted in family values and mutual support. Panda Express is deeply committed to the professional and personal development of its associates, offering extensive training, mentorship, and career advancement opportunities within a supportive and inclusive environment.

As a member of the Panda family, employees are valued and supported through comprehensive benefits and programs designed to promote success and well-being. Panda Express is dedicated to equal employment opportunities, embracing diversity and non-discrimination in all aspects of employment. The company complies fully with federal, state, and local laws to ensure fairness and accessibility for all applicants and team members, including accommodations under the Americans with Disabilities Act.

The role of Assistant Manager at Panda Express is a pivotal leadership position within the store management team. The Assistant Manager is responsible for assisting in the operation of a single store which includes hiring, managing, and directing associates to achieve financial goals. In this role, the Assistant Manager ensures exceptional guest experiences through high-quality service delivery and effective team coordination. This position is ideal for experienced leaders who are passionate about fostering a positive work environment and driving business success.

Selected candidates will undergo a robust three or more weeks of store leadership training to prepare them for success in this role. The training program is hands-on and paid, providing practical knowledge and skills needed to manage store operations efficiently. This comprehensive training, combined with ongoing mentorship from experienced leaders, positions the Assistant Manager for growth and advancement within the company.

The Assistant Manager plays a vital role in upholding Panda Express's standards for food safety, customer service, and operational excellence. Key responsibilities include workforce management, ensuring compliance with food safety certifications such as Serve Safe, and maintaining a dynamic, fast-paced, and welcoming environment for both associates and guests. The ability to adapt to schedule flexibility, including working weekends and potential work within a 50-mile radius from the store location, is essential.

Panda Express offers a generous compensation package that includes bonus opportunities, comprehensive medical, dental, and vision insurance plans, voluntary short-term disability, cancer income protection insurance, and a 401K plan with company match. Associates also enjoy free meals while working, paid time off, paid holidays, bereavement leave, and an innovative Leave Share Program. Additional perks include discounts at theme parks, gym memberships, career and leadership development programs, continuous education assistance and scholarships, lucrative referral bonuses, and income protection plans including disability, life, and AD&D insurance.

This position demands a dedicated professional who thrives in a fast-paced environment and embraces the Panda culture of hard work, respect, and commitment to excellence. The Assistant Manager will engage in responsibilities requiring effective communication, conflict resolution, and the ability to perform physical tasks such as standing for extended periods and lifting up to 50 pounds. Panda Express values candidates who are not only skilled in management but who also exemplify the company’s core values of family, integrity, and community involvement.