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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $69,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career development opportunities
Job Description
The Ritz-Carlton Residences Singer Island, located in Riviera Beach, Florida, is a prestigious luxury residential property under the acclaimed Ritz-Carlton brand, part of the globally recognized Marriott International portfolio. Renowned for its commitment to unparalleled luxury and exceptional service, The Ritz-Carlton continually sets the standard for rare and special luxury experiences. Marriott International, a leader in the hospitality industry, operates more than 100 award-winning properties worldwide, fostering a culture that values diversity, creativity, and compassion among its team members. This ensures that every guest enjoys a memorable and unique stay that reflects the brand's Gold Standards, which include the Employee... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 4 years experience in related professional area
- OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years experience in related professional area
- Experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Ability to lead and motivate diverse teams
- Strong problem-solving and decision-making skills
- Willingness to participate in property walkthroughs and engage with guests and employees
- Availability to work full time in Riviera Beach, Florida
- Eligibility to receive bonus based on performance
Job Qualifications
- Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or a related field
- Experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- Strong leadership and team management skills
- Ability to develop and implement strategic plans
- Excellent communication and interpersonal skills
- Proficiency in financial management and budgeting
- Commitment to delivering exceptional customer service
Job Duties
- Developing and executing operational strategies aligned with the brand’s business goals
- Reviewing guest feedback and satisfaction data to identify improvement areas
- Evaluating and providing feedback to operations teams
- Conducting property walkthroughs with Engineering and Housekeeping to ensure maintenance standards
- Engaging with employees and guests to assess business needs and operational opportunities
- Leading cost containment efforts and managing financial performance
- Communicating departmental goals clearly and consistently to achieve desired results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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