Assistant Manager of Residences

The Ritz-Carlton Residences Singer Island, located in Riviera Beach, Florida, is a prestigious luxury residential property under the acclaimed Ritz-Carlton brand, part of the globally recognized Marriott International portfolio. Renowned for its commitment to unparalleled luxury and exceptional service, The Ritz-Carlton continually sets the standard for rare and special luxury experiences. Marriott International, a leader in the hospitality industry, operates more than 100 award-winning properties worldwide, fostering a culture that values diversity, creativity, and compassion among its team members. This ensures that every guest enjoys a memorable and unique stay that reflects the brand's Gold Standards, which include the Employee Promise, Credo, and Service Values.

The available position is a full-time management role overseeing Rooms and Guest Services Operations at The Ritz-Carlton Residences Singer Island. This role functions as the strategic business leader responsible for all rooms operations and acts as the General Manager in their absence. It encompasses oversight of multiple departments, including Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, and Security/Loss Prevention. The incumbent is expected to develop and implement departmental strategies in alignment with the brand’s service strategy and initiatives, ensuring that operations meet the target customer needs while maximizing financial performance. This role is a pivotal element in maintaining The Ritz-Carlton’s reputation for luxury and excellence.

In this leadership position, the candidate will focus on growing revenues, ensuring employee satisfaction, and delivering an extraordinary guest experience that surpasses expectations. They will collaborate closely with various teams to establish sustainable work processes and systems that align with the brand’s strategic objectives. The role requires engaging regularly with both employees and guests to understand operational opportunities and challenges. Monitoring guest satisfaction through comment cards and other feedback mechanisms will be critical to identifying areas for improvement. Financial oversight is essential, with responsibility for reviewing reports and managing budgets to optimize profitability without compromising service quality.

This opportunity is ideal for a hospitality professional with a strong background in guest services, front desk operations, housekeeping, sales and marketing, or management operations. Candidates should possess a blend of business acumen and people leadership skills, enabling them to inspire their teams, uphold fairness, and celebrate successes. The position offers a competitive annual salary ranging from $69,000 to $90,000, with eligibility for a performance-based bonus.

Working with The Ritz-Carlton Residences means joining a team dedicated to empowerment and professional growth. The organization fosters an inclusive environment where unique backgrounds are valued and respected, providing equal opportunity for all associates. The role offers a chance to uphold and champion the brand’s Gold Standards daily, contributing to the legacy of luxury and exceptional service for which The Ritz-Carlton is known worldwide. Joining this team means becoming part of a global network of prestigious hospitality professionals who continuously strive to deliver excellence in guest care and operational efficiency.