Assistant Manager of Catering

SSA Group, a leader in hospitality management with a track record spanning over 50 years, specializes in partnering with cultural attractions to deliver exceptional hospitality experiences. Operating under the philosophy of 452 Hospitality, SSA Group blends admissions, culinary, and retail services to create cohesive and memorable guest journeys. The organization's commitment lies in innovation, operational intelligence, and a people-focused approach that enriches the communities and partners it serves. SSA Group’s dedication to quality and guest satisfaction has established it as a trusted name in the hospitality and catering industry nationwide.

The Assistant Manager, Catering position at SSA Group, to be based onsite at Zoo Boise, is a pivotal role within the company’s Catering & Events department. Reporting to senior leadership such as the Senior Director of Catering or General Management, this individual contributor role carries a revenue responsibility exceeding $100,000 and plays a crucial part in supporting the catering division’s sales and operational success. The role is designed for a motivated professional eager to drive catering sales while ensuring flawless execution of events, requiring a blend of sales acumen, service orientation, and operational expertise.

This hybrid role demands a dynamic individual adept in both client-facing sales strategies and the logistics necessary to execute diverse catering events successfully. Candidates must excel in communication, negotiation, and organizational skills, all vital for fostering strong client relationships and internal collaboration. The position emphasizes the importance of team building and partnership cultivation within a fast-paced environment. The Assistant Catering Operations Manager will negotiate contracts, conduct site tours, manage event planning details, oversee event execution from setup to breakdown, and collaborate closely with sales, culinary, and other operational teams to surpass client expectations.

Moreover, this role includes managing financial aspects such as budgeting, analyzing sales and inventory data, and ensuring profitability targets are met. Attention to operational excellence through compliance, record-keeping, and safety standards is integral. The role supports community engagement and sustainability efforts aligned with SSA’s core values. It is an opportunity to contribute significantly to both client satisfaction and the financial success of SSA’s catering operations, with benefits including paid time off, comprehensive medical and dental coverage, 401(k) participation with company match, and work-life balance initiatives including flexible work hours.

SSA Group values diversity and inclusion and actively encourages applicants from all backgrounds to apply, even if they do not meet every listed qualification. This inclusive hiring focus underlines SSA’s commitment to building authentic and diverse teams that drive meaningful results and innovation in hospitality management.