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Assistant Manager - ND

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $20.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a leading fast-casual restaurant chain specializing in Mexican-inspired cuisine. With a focus on high-quality ingredients, flavorful dishes, and a welcoming dining experience, QDOBA has earned its reputation as a favorite destination for guests seeking craveable food in a friendly and vibrant environment. The company prides itself on creating a people and guest-centric culture that emphasizes excellent customer service and food quality. The brand values integrity, diversity, and ethical behavior, fostering a supportive workplace for its employees. QDOBA offers competitive pay ranging between $16.50 and $20.50 per hour along with a variety of employee benefits including medical, dental, vision insurance, 401k plans, paid time off, and tuition reimbursement.

The Assistant Manager plays a pivotal role in managing the day-to-day operations of the restaurant alongside or in the absence of the General Manager. This position demands a strong leadership presence focused on maintaining operational excellence, ensuring compliance with brand policies and regulatory requirements, and driving guest satisfaction. The role requires effective coordination of staff recruitment, training, and ongoing development to build a skilled and motivated team. The Assistant Manager is also responsible for assigning tasks, managing labor law compliance, and overseeing restaurant cleanliness and maintenance, thereby upholding the brand image. Partnering closely with the General Manager, the Assistant Manager uses management information tools to analyze operational and financial metrics, identify performance trends, and implement strategies aimed at driving profitable sales growth and improving the overall guest experience. Ideal candidates will be comfortable working in a fast-paced, dynamic environment and exhibit strong interpersonal, problem-solving, and communication skills. This position requires a high level of organization, integrity, and the ability to take direction while motivating others. Physical requirements include the ability to lift 10-50 pounds and operate computer devices such as desktops and tablets. A valid driver’s license is necessary, especially for those opting to deliver catering orders, which involves using a personal cell phone for tracking delivery times safely. This role offers an engaging opportunity to contribute to a growing company committed to diversity, equal employment opportunity, and a culture that values each team member’s unique strengths and contributions.

Job Requirements

  • At least 18 years old
  • high school diploma or equivalent
  • minimum 2 years QSR experience
  • at least 1 year leadership experience
  • excellent prioritization skills
  • strong interpersonal skills
  • effective verbal and written communication
  • highly motivated and organized
  • ability to take direction
  • demonstrates integrity and ethical behavior
  • comfort in fast-paced settings
  • ability to recruit, hire, coach, train, and motivate staff
  • valid driver’s license
  • ability to lift 10-50 pounds
  • able to speak and hear clearly
  • ability to operate computers
  • personal cell phone if delivering catering orders
  • follows safety procedures for device use while driving

Job Qualifications

  • At least 18 years old
  • high school diploma or equivalent required
  • minimum of 2 years QSR experience with at least one year in a leadership position
  • excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • effective verbal and written communication skills
  • highly motivated and organized
  • ability to take direction from higher-level individuals
  • demonstrates integrity and ethical behavior
  • comfortable working in a fast-paced environment
  • proven ability to recruit, hire, coach, train, and motivate employees
  • valid driver’s license required

Job Duties

  • Assists the General Manager with new hire recruitment, selection, and training efforts
  • in conjunction with the General Manager, responsible for the training and development of the restaurant staff ensuring systems for training employees are fully implemented and followed
  • assigns activities and tasks
  • complies with all state and federal labor laws and regulations
  • manages daily activities to achieve excellence in restaurant operational performance
  • holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience
  • reviews practices and modifies as needed to continuously improve the guest experience
  • maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • partners with the General Manager in using management information tools to analyze restaurant operational and financial performance
  • identifies trends and implements action plans for improvement
  • focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • considers cost/benefit impact of financial decisions and works to protect the brand
  • monitors costs and adherence to budget and restaurant goals

Job Criteria

Experience

Mid Level (3-7 years)


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