Assistant Manager - LUK Airport

The hiring company is a distinguished leader in the luxury hospitality and private aviation sector, renowned for providing premier services in the Forbes Travel Guides certified private aviation environment at LUK Airport. With over 30 years of industry expertise, this well-established organization specializes in delivering exceptional luxury auto rental services tailored to the elite clientele of the private jet industry, high-profile business leaders, and sports and entertainment celebrities. The company’s reputation is built on a foundation of unparalleled guest experiences, operational precision, and a commitment to maintaining market leadership through continuous innovation and service excellence.

The Assistant Manager role is a critical leadership position within this prestigious hospitality company, tasked with overseeing a high-performing team that includes Lead Guest Services, Guest Services, Lead Drivers, Drivers, and Car Washer Detailers across the assigned geographic area. Reporting to the Area or Regional Manager, the Assistant Manager plays a pivotal role in driving strategic initiatives that support the company’s goals for sales achievement, profitability, and brand loyalty. The role requires hands-on leadership to ensure smooth operations, exceptional guest satisfaction, and adherence to all regulatory standards.

This position demands an individual with a strong background in luxury service management, who is adept at coaching and developing teams while fostering client relationships that drive growth and revenue. The Assistant Manager will contribute to strategic planning by delivering market intelligence and operational insights, assist with financial planning and budget management, and proactively identify new business opportunities. The role also requires a keen understanding of compliance with federal, state, and local regulations, alongside internal company policies, ensuring the highest standards of service are upheld at all times.

The Assistant Manager must possess excellent communication and conflict resolution skills, a proven sales track record, and the ability to thrive in a fast-paced, detail-oriented, and elite service environment. Flexibility to work evenings, weekends, and holidays is essential, as is proficiency with CRM systems and operational management platforms. Experience in aviation, auto rental, or hospitality-related fields and a willingness to travel frequently are preferred qualifications.

This leadership position offers comprehensive employee benefits including medical, dental, vision insurance, paid time off, retirement options, and additional perks designed to support employee well-being and professional growth. The Assistant Manager will have the opportunity to work within a culture that values excellence, teamwork, and a passion for delivering luxury experiences to a discerning clientele.