Assistant Manager - Kitchen - #862

Sheetz is a renowned convenience store and coffee shop chain known for its innovative approach to food service and customer experience. With locations across multiple states, Sheetz combines the convenience of a fuel station with an extensive menu of made-to-order food and beverages, catering to a diverse and growing customer base. The company places a strong emphasis on employee development, inclusivity, and community engagement, making it an employer of choice in the retail and food service industry.

The role of Kitchen Assistant Manager at Sheetz offers a dynamic and rewarding opportunity for individuals who are passionate about leadership and operational excellence within a fast-paced food service environment. This position is integral to the seamless execution of the kitchen's daily operations, ensuring that every food and beverage order meets the highest standards of quality and customer satisfaction. The Assistant Manager will work closely with the Store Manager and serve as a key leader in managing the store’s food service program, including inventory control, food preparation, promotional activities, production, and service.

This is a full-time position that includes an additional hourly premium for overnight shifts between 10 PM and 6 AM, reflecting the company’s commitment to fair compensation for all team members. Beyond competitive salaries, Sheetz offers a robust benefits package including quarterly employee bonuses based on company performance, generous paid time off, parental leave, 401k matching, and an employee stock ownership program. The company also supports professional growth through limitless development opportunities and tuition reimbursement, alongside comprehensive medical, vision, and dental coverage, and snack discounts for employees.

As a Kitchen Assistant Manager, you will be responsible for overseeing and supporting your work family by providing input on recruitment, selection, training, and performance management, ensuring that the team is well-equipped to deliver exceptional customer experiences. You will play a pivotal role in scheduling, handling customer inquiries and concerns promptly, and ensuring compliance with Sheetz’s policies and procedures. Your leadership will extend to quality assurance by following up on customer service feedback from shops, audits, and surveys.

You will be the decision-maker in the kitchen concerning recipe adherence, portion control, and product rotation, ensuring operational efficiency and consistency. Managing inventory levels, reducing waste, and monitoring expenses will be critical elements of the role to maximize profitability and sustainability of the food program. This role not only demands attention to detail but also a proactive mindset to impact cost savings and oversee the rollout of new food services effectively. Additionally, when the Store Manager is not available, you will step up as the acting leader to maintain the continuity of operations and uphold Sheetz’s brand values.

If you thrive in a busy environment where every day brings new challenges and opportunities for leadership growth, the Kitchen Assistant Manager position at Sheetz is the perfect fit. You will gain invaluable experience managing a comprehensive food service operation, developing your leadership skills, and contributing to a company that values your input and invests in your success every step of the way.