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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $27.50
Work Schedule
Flexible
Weekend Shifts
Benefits
discretionary time off
Healthcare benefits
Health savings account
flexible spending accounts
401 K retirement plan
Company matching
Banking and investing program
fertility and family forming assistance
Parental leave pay differential
Pet insurance
hotel discounts
Free Meals
fitness and wellness discounts
LinkedIn Learning membership
Hearts of Montage community engagement
associate's events throughout the year
Job Description
Montage International is a distinguished luxury hotel and resort company known for delivering exceptional hospitality experiences that emphasize personalized service and authentic guest connections. With properties located in prestigious destinations, Montage creates environments where guests can find solace, adventure, and inspiration while enjoying world-class amenities and outstanding service. The company firmly believes in fostering a corporate culture that encourages employees to pursue their passions, embrace creativity, and contribute meaningfully to a collaborative and supportive community. Montage International’s commitment to diversity, equity, and inclusion is evident in its welcoming environment for all applicants and team members, including those with disabilities, with... Show More
Job Requirements
- Progressive food and beverage experience
- Effective supervisory and communication skills
- Well organized and demonstrated strong problem-solving skills
- Knowledge, understanding, and compliance of policies and procedures
- Microsoft Office products
- Word, Excel, PowerPoint, and Outlook
- Ability to work a flexible schedule including weekends and holidays
- Knowledge of food and alcoholic beverages
- Embrace technology - continually learn, adapt and master new operating system
- Luxury hotel experience, a plus
Job Qualifications
- Passionate about food and beverage operations
- Exceptional in leading a team
- Passionate about providing exceptional service and creating memorable moments
- Open to learning, developing, and growing both personally and professionally
- Trustworthy and have integrity
Job Duties
- Familiarity with style of cuisine and service established for concept
- Familiarity with food service practices and procedures
- Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests' satisfaction
- Handle guests' complaints, have the desire to create WOW moments, and thank the guests upon departure
- Monitor, supervise set up and maintenance of dining room area to ensure that it is up to standard
- Control flow of room by seating guests in each section by rotation
- Responsible for assigning and supervising all opening and/or closing side duties
- Make entries into logbook and/or track guest related opportunities daily
- Assist with scheduling attendants and control of greeters, servers, and attendants
- Conduct pre-meal meetings on a daily basis
- Participate in ongoing training of associates to ensure that associates continue to improve their performance
- Recognize outstanding performance and handle discipline as per standard operating procedures
- Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies
- Ensure the department abides by all safety and sanitation policies
- Perform additional duties as assigned that may be outside the scope of duties, based on business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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