
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
Paid Weekly
retirement plans
Financial planning services
training programs
Career paths
mentorship opportunities
performance-based incentives
Bonuses
employee recognition programs
diverse workplace
Supportive workplace
Open communication
teamwork
Customizable benefits
Support for major life events
Job Description
IHOP is a renowned American multinational pancake house restaurant chain known for its breakfast offerings and casual dining experience. With a rich heritage and dedication to delivering high-quality food and exceptional customer service, IHOP has established itself as a leading brand in the restaurant industry. The company is committed to fostering a welcoming environment for guests while supporting the professional growth of its employees. As a prominent player in the casual dining sector, IHOP places a strong emphasis on leadership, teamwork, and operational excellence to maintain its reputation and drive continued success. IHOP operates numerous locations across the United States and internationally, offering opportunities for career advancement in a dynamic and fast-paced environment. This role at IHOP is a full-time Assistant Manager position designed to support the General Manager in driving business performance and managing the day-to-day operations of the restaurant. The Assistant Manager plays a critical role in ensuring all aspects of the restaurant run smoothly, from staffing and scheduling to customer service and financial management. This leadership position demands strong organizational, communication, and problem-solving skills to deliver outstanding guest experiences and promote a positive team culture. The Assistant Manager will be responsible for assisting in recruiting, hiring, training, and evaluating staff to create a motivated and skilled workforce while fostering an inclusive and cooperative environment. By collaborating directly with the General Manager, this role contributes to strategic planning and execution aimed at increasing sales and profitability. The Assistant Manager also undertakes administrative responsibilities such as payroll processing and inventory management, ensuring compliance with company standards and operational efficiency. This position typically involves working flexible hours including evenings, weekends, and holidays to meet the needs of the restaurant and its customers. Overall, the Assistant Manager role at IHOP offers an exciting opportunity for individuals passionate about leadership and the restaurant industry to advance their careers and make a tangible impact on the success of a well-respected hospitality brand.
Job Requirements
- High school diploma or equivalent
- Previous supervisory or management experience in the restaurant industry
- Strong leadership skills
- Excellent communication and customer service skills
- Ability to work flexible hours including evenings weekends and holidays
- Proficient computer skills including Microsoft Office Suite
Job Qualifications
- High school diplomas or equivalent
- Bachelor’s degree in Business Administration or a related field preferred
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours including evenings weekends and holidays
- Proficient computer skills including Microsoft Office Suite
Job Duties
- Assist the General Managers in managing all aspects of restaurant operations including staffing scheduling and budgeting
- Provide leadership and direction to team members to foster a positive work environment and promote teamwork
- Ensure adherence to company policies procedures and standards to deliver consistent service and quality
- Assist with recruiting hiring training and evaluating staff to maintain a skilled and motivated team
- Monitor inventory levels and manage supply orders to meet operational needs and budget targets
- Handle customer inquiries concerns and complaints in a professional and timely manner
- Perform administrative tasks such as payroll processing reporting and record-keeping
- Collaborate with the General Manager to develop and implement strategies for driving sales and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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