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Assistant Manager IHOP 3574

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
employee recognition programs

Job Description

IHOP is a widely recognized restaurant chain known for its delicious pancakes, breakfast meals, and friendly atmosphere. As part of the global hospitality industry, IHOP operates numerous locations focused on providing exceptional dining experiences to guests of all ages. The company prides itself on its strong commitment to customer service, quality food, and a welcoming environment. IHOP fosters a team-oriented workplace culture where employees have opportunities to develop their skills and grow their careers. With a reputation that spans decades, IHOP continues to be a leading name in casual dining and community engagement. As an employer, IHOP offers competitive pay, comprehensive benefits, and flexible work arrangements to support the well-being and growth of its staff.Employment Type: Assistant Manager at IHOP is a full-time position that plays a crucial role in the restaurant's leadership team. This role involves supporting the General Manager in managing all daily operations and ensuring smooth functionality across the board. The Assistant Manager contributes significantly to maintaining high standards in customer service, staff management, and operational efficiency. The salary for this position is competitive and reflects the leadership responsibilities and the experience required to succeed in this dynamic role.The Assistant Manager at IHOP is responsible for assisting the General Manager with overseeing restaurant operations, including staff scheduling, budgeting, inventory management, and customer service. This position requires effective leadership to inspire and guide team members, ensuring a positive, productive work environment. The Assistant Manager must enforce company policies, train and evaluate staff, and handle customer inquiries and complaints with professionalism and care. Additionally, the role involves administrative duties such as payroll processing and reporting, collaborating with management to develop strategies that boost sales and profitability. The ideal candidate should possess strong communication, problem-solving, and organizational skills, along with the flexibility to work varied hours, including nights, weekends, and holidays. This career path offers an excellent opportunity for individuals passionate about hospitality and leadership, providing a platform for growth within a respected, established company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role in the restaurant industry
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Proficient computer skills, including Microsoft Office Suite

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree in Business Administration or a related field preferred
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Proficient computer skills, including Microsoft Office Suite

Job Duties

  • Assist the General Managers in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting
  • Provide leadership and direction to team members to foster a positive work environment and promote teamwork
  • Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality
  • Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team
  • Monitor inventory levels and manage supply orders to meet operational needs and budget targets
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner
  • Perform administrative tasks such as payroll processing, reporting, and record-keeping
  • Collaborate with the General Manager to develop and implement strategies for driving sales and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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