Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
Paid Weekly
retirement plans
Financial planning services
training programs
clear career paths
mentorship opportunities
performance-based incentives
Bonuses
employee recognition programs
diverse workplace
supportive environment
Customizable benefits
Job Description
IHOP, a globally recognized restaurant chain known for its welcoming atmosphere and diverse menu featuring breakfast and comfort food classics, is seeking dedicated individuals to fill the role of Assistant Manager. Established decades ago, IHOP has grown into a beloved dining destination with locations worldwide, focusing on providing exceptional guest experiences through quality food and outstanding customer service. Known for its friendly team environment and commitment to community engagement, IHOP values employees who demonstrate leadership, passion for hospitality, and a customer-first approach.
The Assistant Manager at IHOP plays a crucial role as part of the restaurant's leadership team. This position supports the General Manager in overseeing daily operations to ensure smooth and efficient functioning of the establishment. The Assistant Manager is responsible for managing staff, helping to maintain a positive and productive work environment, and addressing customer needs promptly and courteously. This role involves significant involvement in scheduling, budgeting, inventory management, and administrative duties like payroll processing and reporting. Assisting with recruitment, hiring, and training efforts is also a key aspect, ensuring that the team is skilled and motivated to deliver the best guest experiences.
In this role, the Assistant Manager collaborates closely with the General Manager to develop strategies aimed at increasing sales and profitability, all while adhering to IHOP's high standards and company policies. This position requires strong leadership and interpersonal skills to inspire and motivate team members, maintaining a cohesive and effective workforce. Communication skills are vital to facilitate clear and effective interactions among staff, management, and customers. Adaptability and problem-solving skills ensure that the Assistant Manager can navigate the dynamic and fast-paced environment of food service with confidence.
Candidates interested in this position should be prepared for a role that demands flexible working hours, including evenings, weekends, and holidays, reflecting the nature of restaurant operations. Proficiency in computer skills, particularly within the Microsoft Office Suite, is beneficial for fulfilling the administrative responsibilities. The Assistant Manager will also be expected to handle physical tasks such as lifting trays and standing for prolonged periods during shifts.
Overall, this position offers a rewarding opportunity for those looking to advance their careers in restaurant management within a supportive and well-established company like IHOP. The role emphasizes career growth, team leadership, and operational excellence, making it ideal for individuals passionate about hospitality and eager to contribute to a popular brand known for its commitment to quality and service.
The Assistant Manager at IHOP plays a crucial role as part of the restaurant's leadership team. This position supports the General Manager in overseeing daily operations to ensure smooth and efficient functioning of the establishment. The Assistant Manager is responsible for managing staff, helping to maintain a positive and productive work environment, and addressing customer needs promptly and courteously. This role involves significant involvement in scheduling, budgeting, inventory management, and administrative duties like payroll processing and reporting. Assisting with recruitment, hiring, and training efforts is also a key aspect, ensuring that the team is skilled and motivated to deliver the best guest experiences.
In this role, the Assistant Manager collaborates closely with the General Manager to develop strategies aimed at increasing sales and profitability, all while adhering to IHOP's high standards and company policies. This position requires strong leadership and interpersonal skills to inspire and motivate team members, maintaining a cohesive and effective workforce. Communication skills are vital to facilitate clear and effective interactions among staff, management, and customers. Adaptability and problem-solving skills ensure that the Assistant Manager can navigate the dynamic and fast-paced environment of food service with confidence.
Candidates interested in this position should be prepared for a role that demands flexible working hours, including evenings, weekends, and holidays, reflecting the nature of restaurant operations. Proficiency in computer skills, particularly within the Microsoft Office Suite, is beneficial for fulfilling the administrative responsibilities. The Assistant Manager will also be expected to handle physical tasks such as lifting trays and standing for prolonged periods during shifts.
Overall, this position offers a rewarding opportunity for those looking to advance their careers in restaurant management within a supportive and well-established company like IHOP. The role emphasizes career growth, team leadership, and operational excellence, making it ideal for individuals passionate about hospitality and eager to contribute to a popular brand known for its commitment to quality and service.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Proficient computer skills, including Microsoft Office Suite
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in Business Administration or a related field preferred
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Proficient computer skills, including Microsoft Office Suite
Job Duties
- Assist the General Managers in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting
- Provide leadership and direction to team members to foster a positive work environment and promote teamwork
- Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality
- Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team
- Monitor inventory levels and manage supply orders to meet operational needs and budget targets
- Handle customer inquiries, concerns, and complaints in a professional and timely manner
- Perform administrative tasks such as payroll processing, reporting, and record-keeping
- Collaborate with the General Manager to develop and implement strategies for driving sales and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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