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Assistant Manager IHOP 1827

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
performance-based incentives

Job Description

IHOP, a nationally recognized restaurant chain known for its welcoming atmosphere and a diverse menu focusing on breakfast and comfort food, is seeking dedicated individuals to join its leadership team as Assistant Managers. IHOP prides itself on creating an inviting space for families and guests while maintaining high standards of service, food quality, and operational excellence. As a part of a well-established brand that values both team development and customer satisfaction, IHOP provides employees with a dynamic work environment and opportunities for career growth within the hospitality industry.

The role of Assistant Manager at IHOP is pivotal in supporting the General Manager with overseeing the daily operations of the restaurant. This position requires a proactive and motivated leader who will contribute to managing staff, scheduling, budgeting, and ensuring that the overall guest experience is consistently exceptional. Assistant Managers act as a bridge between the management team and staff, providing leadership and fostering teamwork. The position involves a diverse range of responsibilities, including recruitment, training, inventory management, customer service, and administrative tasks such as payroll processing and reporting.

IHOP’s Assistant Managers play an essential role in implementing company policies and procedures to uphold the quality and service standards for which the brand is known. Collaborating closely with the General Manager, they help develop and apply strategies to drive sales and profitability while maintaining a positive and productive work environment. Candidates should be skilled at handling operational challenges and displaying excellent problem-solving capabilities to address both employee and customer needs.

This full-time opportunity offers a competitive pay structure with comprehensive benefits aimed at promoting holistic well-being, financial security, career growth, and inclusive workplace culture. IHOP supports its employees with training programs, clear career advancement paths, and a variety of incentives to reward performance and dedication. Candidates who thrive in fast-paced environments, enjoy leadership challenges, and are committed to delivering outstanding guest experiences will find this role rewarding and fulfilling.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service skills
  • Ability to work flexible hours including evenings weekends and holidays
  • Proficient computer skills including Microsoft Office Suite

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree in Business Administration or a related field preferred
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service skills
  • Ability to work flexible hours including evenings weekends and holidays
  • Proficient computer skills including Microsoft Office Suite

Job Duties

  • Assist the General Manager in managing all aspects of restaurant operations including staffing scheduling and budgeting
  • Provide leadership and direction to team members to foster a positive work environment and promote teamwork
  • Ensure adherence to company policies procedures and standards to deliver consistent service and quality
  • Assist with recruiting hiring training and evaluating staff to maintain a skilled and motivated team
  • Monitor inventory levels and manage supply orders to meet operational needs and budget targets
  • Handle customer inquiries concerns and complaints in a professional and timely manner
  • Perform administrative tasks such as payroll processing reporting and record-keeping
  • Collaborate with the General Manager to develop and implement strategies for driving sales and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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