Assistant Manager Food & Beverage, Events, and Rooms Operations(NE)(FO)

Marriott International is a global leader in the hospitality industry, renowned for its commitment to excellence and exceptional guest experiences. As a multinational company operating a vast portfolio of hotels and resorts worldwide, Marriott International continually sets the standard for hospitality through its dedication to quality service, employee development, and innovative guest offerings. Marriott's reputation is built on its ability to blend tradition with modernity and to deliver personalized experiences that create lasting memories for its guests. The company's diverse brand portfolio caters to various market segments, ensuring memorable stays for business travelers, vacationers, and event attendees alike.

This job opportunity is at Westin, one of Marriott International's prestigious brands that focuses on wellness and comfort, empowering guests to enhance their well-being and be the best version of themselves. The Westin brand emphasizes a holistic approach to hospitality, offering unique programming and services designed to promote physical and mental health while meeting the high standards of luxurious accommodations and superior customer service. Being part of Westin means embracing a culture that values wellness, optimism, and active lifestyles, making it an ideal place for dedicated professionals who are passionate about both hospitality and personal development.

The position available is for a Hotel Operations Management Generalist, a versatile and dynamic role supporting multiple disciplines across the property. This role is crucial in ensuring seamless daily operations in various functional areas, including Front Desk, Bell/Door Staff, Switchboard, Concierge/Guest Services, Housekeeping, Recreation, Laundry, Food and Beverage outlets like restaurants, bars, lounges, room service, as well as Event Operations such as event services, banquets, and event technology. This generalist position demands strong coordination and leadership skills to manage labor scheduling and lead shifts across these diverse departments, adapting to the ever-changing needs of the property.

In this role, the candidate will actively participate in guest arrival and departure procedures, oversee restaurant and bar operations, and lead the setup and execution of meetings and events to meet brand and event standards. Responsibilities also include conducting guest room inspections, providing operational feedback to various teams, and ensuring accountability within event operations for successful event execution according to guest expectations and Banquet Event Orders (BEOs). This role requires excellent communication skills for conducting daily stand-up meetings, pre-shift briefings, and performance discussions with staff, thereby fostering teamwork and operational efficiency.

Supporting senior management, the Hotel Operations Management Generalist will also contribute to financial and administrative tasks, striving to maximize both guest and employee satisfaction while optimizing financial results for the property. This role offers a unique opportunity to develop multi-departmental expertise, enhance leadership capabilities, and gain comprehensive experience in hospitality management within a world-renowned hotel brand. Marriott International values diversity, equal opportunity, and inclusivity, creating a workplace where every associate's background and talents are recognized and celebrated. Joining Westin in this capacity means being part of a passionate global team committed to wellness and excellence in hospitality.