Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,640.00 - $72,000.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Employee Discounts
Career development opportunities
Paid Time Off
Retirement Plan

Job Description

The Quail is a renowned and prestigious hotel located in the picturesque Carmel Valley, California. Known for its exceptional hospitality services, The Quail provides guests with an unparalleled experience in lodging, dining, and recreational activities including golf. With a rich history of commitment to excellence, the establishment prides itself on a vibrant Food & Beverage Team that upholds the highest standards in service quality and guest satisfaction. The dynamic and supportive environment fosters professional growth and skill development, making it an ideal workplace for those aspiring to excel in the hospitality industry. The Quail’s dedication to employee welfare is evident through its offering of exceptional medical benefits and exclusive employee discounts on lodging, golf, and dining, ensuring that staff members are well supported and appreciated.

The role of Assistant Manager within The Quail’s Food & Beverage Team is pivotal in ensuring the seamless execution of daily operations. This position encompasses overseeing front-line staff during assigned shifts, maintaining high service and quality standards, and playing a crucial role in fostering a positive guest experience. The Assistant Manager supports various facets of management, including staff performance enhancement, operational planning, and customer satisfaction initiatives. The role demands a balanced blend of leadership, operational oversight, and interpersonal skills, making it essential for candidates to possess relevant experience and a proactive approach to hospitality management. Working at The Quail offers a unique opportunity to be part of a prestigious hospitality setting in beautiful Carmel Valley while advancing your career within a nurturing and ambitious team. The employment is full-time and the salary range is competitive, from $68,640 to $72,000 per year depending on experience. This assistant managerial role is an exciting avenue for candidates who are passionate about delivering exceptional guest service and contributing to the success of a distinguished hotel brand.

Job Requirements

  • Minimum 2 years as restaurant floor experience as supervisor or manager
  • Bachelor's Degree preferred or combination of education, training, and experience
  • Must be able to work weekends, evenings, and holidays as needed
  • Bilingual in English and Spanish preferred, but not required
  • Beverage knowledge is a plus

Job Qualifications

  • Minimum 2 years as restaurant floor experience as supervisor or manager
  • Bachelor's Degree preferred or combination of education, training, and experience
  • Strong leadership and interpersonal skills
  • Knowledge of food and beverage operations
  • Ability to work weekends, evenings, and holidays as needed
  • Bilingual in English and Spanish preferred, but not required
  • Beverage knowledge is a plus

Job Duties

  • Provide management support in the oversight of an assigned shift to ensure the delivery of quality service to guests
  • Plan, organize, control and direct front-line staff while ensuring the highest customer satisfaction
  • Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
  • Assist with the interview, selection, training, supervision, counselling, and disciplinary process of food and beverage management
  • Support staff performance and maintain high service and quality standards
  • Coordinate daily operations and resolve guest concerns promptly
  • Ensure compliance with health and safety regulations and company policies

Job Criteria

Experience

Mid Level (3-7 years)


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