Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
Job Description
SONIC Drive-In is a well-known American fast-food restaurant chain famous for its wide variety of menu options, including classic burgers, hot dogs, and its signature cherry limeade. Operating in a vibrant sector of the restaurant industry, SONIC emphasizes delivering a distinctive dining experience by combining speedy service with nostalgic carhop tradition and a fun atmosphere. As a brand, it prides itself on fostering a culture of teamwork, quality, and commitment to guest satisfaction. The company’s mission is not only to serve delicious food but also to create memorable moments for customers in a clean, safe, and engaging environment. SONIC has earned a trusted reputation by maintaining operational excellence and continuously innovating its service model to keep pace with the evolving fast-food sector.
Joining SONIC as an Assistant Manager presents an exciting leadership opportunity within a dynamic and fast-paced service environment. This role involves supporting the General Manager in managing daily restaurant operations while cultivating an energetic team dedicated to top-tier customer service. As an Assistant Manager, you will be at the forefront of staff development, ensuring that Team Members, Carhops, and Skating Carhops are effectively trained, motivated, and performing according to SONIC’s high standards. The position demands a hands-on approach to supervising tasks, monitoring inventory and food costs, and enforcing strict compliance with SONIC’s policies and appearance guidelines. Efficiently managing restaurant opening and closing procedures also falls under this role, which requires a keen eye for detail and organizational skills.
An essential aspect of the role is creating an inviting and positive customer service atmosphere where guest concerns are promptly addressed and resolved with professionalism. Strong communication skills and the ability to manage multiple tasks autonomously are crucial for success. Ideal candidates are those who have prior experience in quick-service restaurant management or retail management and demonstrate leadership capabilities that inspire and guide the team toward achieving operational goals. The role necessitates flexibility in scheduling as it includes nights, weekends, and holidays to meet the operational needs of the restaurant.
Overall, the Assistant Manager position at SONIC offers a rewarding career path with opportunities for growth and skill development in the restaurant management field. The role embodies leadership, operational expertise, and a passion for enhancing customer experiences. By joining SONIC, you become part of a team that values respect, teamwork, and having fun while making a significant impact every day in a thriving quick-service restaurant environment.
Joining SONIC as an Assistant Manager presents an exciting leadership opportunity within a dynamic and fast-paced service environment. This role involves supporting the General Manager in managing daily restaurant operations while cultivating an energetic team dedicated to top-tier customer service. As an Assistant Manager, you will be at the forefront of staff development, ensuring that Team Members, Carhops, and Skating Carhops are effectively trained, motivated, and performing according to SONIC’s high standards. The position demands a hands-on approach to supervising tasks, monitoring inventory and food costs, and enforcing strict compliance with SONIC’s policies and appearance guidelines. Efficiently managing restaurant opening and closing procedures also falls under this role, which requires a keen eye for detail and organizational skills.
An essential aspect of the role is creating an inviting and positive customer service atmosphere where guest concerns are promptly addressed and resolved with professionalism. Strong communication skills and the ability to manage multiple tasks autonomously are crucial for success. Ideal candidates are those who have prior experience in quick-service restaurant management or retail management and demonstrate leadership capabilities that inspire and guide the team toward achieving operational goals. The role necessitates flexibility in scheduling as it includes nights, weekends, and holidays to meet the operational needs of the restaurant.
Overall, the Assistant Manager position at SONIC offers a rewarding career path with opportunities for growth and skill development in the restaurant management field. The role embodies leadership, operational expertise, and a passion for enhancing customer experiences. By joining SONIC, you become part of a team that values respect, teamwork, and having fun while making a significant impact every day in a thriving quick-service restaurant environment.
Job Requirements
- Flexible schedule including nights, weekends, and holidays
- General understanding of the restaurant or retail industry
- Ability to multitask and manage responsibilities independently
- Professional attitude valuing respect and teamwork
Job Qualifications
- Six months of QSR restaurant management experience or one year of retail management experience
- Strong communication skills
- Basic math and computer skills
- Ability to follow directives and work autonomously
- Commitment to appearance, uniform, and hygiene standards
- Friendly and enthusiastic attitude
- Leadership skills to inspire and guide team members
- Experience in sales building and expense management
Job Duties
- Supervise, train, and motivate Team Members, Carhops, and Skating Carhops to deliver exceptional service
- Effectively assign tasks to ensure all food service aspects adhere to operational standards
- Enforce compliance with SONIC policies and employee handbook
- Assist with restaurant opening and closing operations
- Monitor staffing, inventory levels, and food cost control, making adjustments as necessary
- Conduct weekly inventory and assist in maintaining necessary documentation
- Promote a positive customer service ethos and address guest requests promptly
- Effectively manage and resolve guest complaints with professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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